Windows 10: Deceased owner

My sister died in an accident last month.. Before she died i use and save all files in her laptop but i don't know the password right now i can't open the laptop any solution?

:)

 

Deceased Microsoft 10 owner

Hi,

So sorry for your loss. I am afraid Microsoft may not be able to give you account access as this is for your security. The best scenario in your case is to contact Microsoft Support as this is just a forum with very little participation from MSFT.

See the responses here:

• Redirecting
• Accessing Outlook.com, OneDrive and other Microsoft services when someone has died - Microsoft Support

 

Unknown User as Owner

Hi Bree, thanks for stepping up to address this issue.
As far as I know my External Drive has only been used on my PC.

I could try to implement your suggestion and take Ownership of those Folders.
The "Take Ownership" link is present in my right click menu, but I'm currently logged in with my Microsoft account, so perhaps it would be better if I went Properties --> Security --> Advanced & set the Owner to Administrators, no?!

Although my mind is bugged with a new question now.
If I change the Owner & later on I have to restore a backup (Acronis on a CD) won't I encounter problems then?

 

Old Owner Name

I bought a used Axim. I changed the Device ID in Settings -> System ->

About. I changed the owner name in Settings -> Personal -> Owner Info.

But when I use Send To on a Windows 7 "desktop", the option for my

Axim lists the old owner's name. Not a major problem, but definitely

annoying. I couldn't find that name in the registry (on the Axim).

Can anyone suggest another place to look?

Thanks.