Windows 10: default resolution of 3840x2400 disappeared after watching monitor

Discus and support default resolution of 3840x2400 disappeared after watching monitor in Windows 10 Gaming to solve the problem; I have lenovo thinkpad p16 gen 2 with 3840x2400 default resolution . The laptop worked fine until I plugged into a ULTRAWIDE monitor which required a... Discussion in 'Windows 10 Gaming' started by RAC4433, Mar 17, 2024.

  1. RAC4433 Win User

    default resolution of 3840x2400 disappeared after watching monitor


    I have lenovo thinkpad p16 gen 2 with 3840x2400 default resolution . The laptop worked fine until I plugged into a ULTRAWIDE monitor which required a change in resolution to 5120x2160 Once I went back to using laptop screen the choice of 3840x2400 no longer appears .This is simply unbelievable since the option was there before I changed it . There has been no change in hardware or software , Simply another case of windows 11 creating problems that did not exist prior .How could an option that was in fact present simply dissappear ?iTS DIFFICULT TO READ THE SCREEN NOW !!!

    :)
     
    RAC4433, Mar 17, 2024
    #1

  2. Monitor resolution

    The correct resolution for my monitor suddenly disappeared from the list of choices in device settings and Windows now insists that it use an incorrect resolution making everything appear stretched out. Windows insists that the most up-to-date drivers
    are installed and will not allow any updates. How can I get the correct resolution back?
     
    MichaelLathome, Mar 17, 2024
    #2
  3. Second monitor screen resolution problem

    Hi,

    For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:


    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?

    • When did the issue first begin?

    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

    We look forward to your response.
     
    Michael Gall, Mar 17, 2024
    #3
  4. default resolution of 3840x2400 disappeared after watching monitor

    Monitor resolution

    Hi,



    Thank you for posting your question in Microsoft Community.



    I understand that you are facing issues with screen resolution. I will try to help you in fixing the issue.

    To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:



    What exactly happens when you try to change the screen resolution? Do you get any error message?



    The recommended resolution on windows 10 is 1920 x 1080. Change the resolution to 1920 x 1080 and check.

    The reason why your display was stretched sideways is because the resolution was in-corrected.



    Here are the steps to change the screen resolution:

    • Right Click the Desktop and select
      Screen Resolution.
    • Click the Make text and other items larger or smaller link.
    • In the Change only the text size section click the
      drop down menu
      to select the items you want to change.
    Hope the information was helpful
     
    Nachappa C K, Mar 17, 2024
    #4
Thema:

default resolution of 3840x2400 disappeared after watching monitor

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