Windows 10: defective keyboards and mice

Discus and support defective keyboards and mice in Windows 10 Software and Apps to solve the problem; We have multiple wireless keyboards/mice that have mismatched dongles for the keyboards/mice like there was a bad lot of them we are a business with a... Discussion in 'Windows 10 Software and Apps' started by julio down by the school, Aug 5, 2022.

  1. JULIO DOWN BY THE SCHOOL
    julio down by the school Win User

    defective keyboards and mice


    We have multiple wireless keyboards/mice that have mismatched dongles for the keyboards/mice like there was a bad lot of them we are a business with a lot of them that do not work. How can we get them replaced I am not able to open a case to get them addressed or swapped out. The vendor we purchase them from told us to contact microsoft due to the volume of defective devices.

    :)
     
    julio down by the school, Aug 5, 2022
    #1
  2. AACK44
    Aack44 Win User

    Device manager Keyboard and Mice

    In device manager. Under Keyboards my mouse and keyboard are listed. Under mice the mouse and keyboard are listed under it. why would keyboard be under mice and mouse under keyboard? Is this normal? I have a Razer deathadder and Razer Blackwidow.
     
    Aack44, Aug 5, 2022
    #2
  3. MLEE49
    mlee49 Win User
    Mouse and Keyboard...

    A few suggestions on keyboards:

    Microsoft Sidewinder X6
    Logitech G510
    Razer Lycosa

    Mice suggestions:
    Ligitech G550
    Razer Deathadder
    Microsoft Sidewinder(expensive)
     
    mlee49, Aug 5, 2022
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    defective keyboards and mice

    keyboard and mouse pad problems

    Hi James,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to update the drivers for keyboard and mouse by following the steps below.

    • Right click on Start icon and select Device Manager.
    • Expand Keyboard (for keyboard) and Mice and other pointing devices (for mouse).
    • Right click on the driver and select Update Driver Software.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Aug 5, 2022
    #4
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