Windows 10: Defender says I am offline, but I am not. Clicking Refresh button does nothing

Defender says I am offline, but I am not. Clicking Refresh button does nothing. I am using a wired connection to the router.

:)

 

offline scan by win defender

Hi,

To further assist you with your concern with Windows Defender, follow the steps below:

• Open the Run window by pressing Window + R button.
• Then type services.msc and hit "Enter".
  
• Look for Windows defender service in the list and right click on it and select start.
• Once Windows defender is opened try to do the offline scan on that window.

Let us know how it goes.

 

Windows Defender Offline for Windows 10

Tried this suggestion and it did not work. Tried to boot from USB with Windows Defender Offline transferred from a safe computer. Would not boot from USB. Message "Secure Boot Violation, Invalid Signature Detected, Check secure boot policy in Setup"
Any suggestions on next steps for a Windows 10 compatible version of Windows Defender Offline?

 

Refresh button

Hi,

We would like to know more about the issue. Please answer the following questions below:

• Why do you have to keep on pressing the refresh button, is the application or program unresponsive?
• On what application or program does this issue happen?
• What troubleshooting steps have you done so far?

We will wait for your response.