Windows 10: definitely wrong in this computer.

I have my daughter use this PC for a while and I dont know about what happen but I cant download anything from MS Store. She make some changes on the machine and now all it says is something went wrong. Please help me with basic. Im not a tech savvy

:)

 

I don't have the IDT High Definition Audio Codec Driver installed on my computer

Hi,

If you want to have the high definition audio codec driver on your computer, we suggest updating your sound driver. Follow the steps below to update sound driver.

• On Start menu and type
  Device Manager and press enter.
• Click Sound, video, and game controllers.
• Right-click IDT High definition audio codec and
  Update driver.
• If there are no update available, reinstall the driver by clicking Uninstall.
• Restart the computer. Download the drivers from the manufacturer’s website and install it.

We also suggest updating the chipset driver from your manufacturer's website. Click
here and
follow the steps provided to install and update drivers in Windows 10.

Let us know if you need further assistance.

 

IDT High Definition Audio CODEC Not Working

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to update the driver and check if the issue persist.

Follow the steps to Update the driver and check if it helps.

• Press Windows key + X key and click
  Device Manager.
• Select IDT High Definition Audio CODEC on Device Manager.
• Select the Driver tab.
• Click on Update Driver.
• Select the option “browse my computer for driver software”.
• Select the option “let me pick up a list of device drivers on my computer”.
• Select the High Definition Audio Device instead of IDT High Definition" And click next.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

definition update for windows denfender antivirus

Hi mknic,
I have literally just installed the definition update KB2267602 without any problem. I suggest as a first step checking all the Windows Defender settings to make sure they all have the 'green ticks' in each section.






ps. The only reason the 'Family Options' is not ticked is because I am the only user on my computer.

I also would suggest running the 'Troubleshoot' feature in the Update & Security settings which has a section dealing with update problems.