Windows 10: Delete game Lost Ark

When deleting the program game LOST ARK in "Programs and Features" it redirects to the VKPlay website

:)

 

ark on the windows store

This game is listed as available on XBOX One only:

https://www.microsoft.com/en-us/store/p/ark-sur...

 

I can't install Ark Survival Evolved from the windows store.

Hi Jonathon,

Having a corrupted game file is one of the possible reasons why you are unable to install the game Ark Survival Evolved on your computer. To help you resolve this concern, we recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps by clicking the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Step 3: Perform a clean boot on your computer. To do this, you may refer to the link below:

How to perform a clean boot in Windows

You may also try to look for a hidden file containing something of Ark.
Follow the path below to find the location where the Games are installed:

C:\Users\Username\Appdata\Local\Packages.

Kindly update us with the results.

 

Why does Ark Survival Evolved keep crashing off launch?

Hello,Hayden17

Welcome to Microsoft Community.

I'm sorry to hear that you're experiencing issues with Ark: Survival Evolved. Game crashes can be caused by various factors, and troubleshooting can sometimes be a bit challenging. Here are some steps you can try to resolve the issue:

1. System Requirements: First, ensure that your computer meets the minimum system requirements for Ark: Survival Evolved. It's possible that your hardware might not be sufficient to run the game smoothly.
   
2. Update Graphics Drivers: Make sure your graphics drivers are up-to-date. Outdated drivers can cause compatibility issues and crashes. Visit the website of your GPU manufacturer (NVIDIA, AMD, or Intel) to download and install the latest drivers.
   
3. Verify Game Files: If you installed Ark through the Microsoft Store, you can verify the game files for corruption. To do this, follow these steps:
   
   • Open the Microsoft Store app.
     
   • Click on your profile picture in the upper-right corner.
     
   • Select 'Downloads and updates.'
     
   • Under 'Get updates,' click 'Get updates' next to Ark: Survival Evolved.
     
4. Disable Overlays and Background Applications: Sometimes, third-party overlays and background applications can cause conflicts. Try disabling these and see if the game runs without crashing. At the same time, make sure to adjust the game display quality to the lowest setting and run it at the lowest quality to see if it crashes.
   
5. Check Event Viewer: You can also check the Windows Event Viewer for error messages related to the game crash. It might provide more specific information about what's causing the crash. Some players have reported that the game's corresponding path stores your crash logs.
   
6. Contact Support: If the issue persists after trying these steps, you may need to contact Ark: Survival Evolved's official support or forums for more specialized assistance. They may have specific solutions or workarounds for the Microsoft Store version of the game. Here is the entry:
   
   ARK: Survival Evolved (survivetheark.com)
   
   Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
   

Best regards,



Chandy |Microsoft Community Support Specialist

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* Your patience and cooperation are highly appreciated.