Windows 10: Deleted Hard Disk

Good day. I have problems with my hard disk toshiba. It is not recognized by my PC even though it is connected to the device. It says "Device USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_0\20200911010246F&0 was deleted. Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}" on the events panel. How can I fix this? I think I accidentally deleted the disk.

:)

 

Hard disk partition not showing up.

Hi Muhammad,



Thank you for writing to Microsoft Community Forums.



This can happen if the Hard-disk drivers are not up-to date. I would suggest you to update the hard disk drivers first. To update the drivers, please follow the steps mentioned below:

1. Open Device manager.
   
2. Then Expand “Disk drives”.
   
3. Then Right click on the Hard-disk listed under this category.
   
4. Then click on Update drivers.
   
5. Alternatively you can also try to update the drivers from manufacturer’s website.
   

Once the hard-disk drivers are updated, you will need to allocate the last partition (it is not allocated according to the screenshot) and you will be able to view the partition.



Also note that sometimes the hard disk partitions/drives might be hidden in This PC or My Computer window due to a Registry key. If a DWORD with the name NoViewOnDrive or NoDrives is present under following key in Registry Editor:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Policies\Explorer

Delete the DWORD and your drives will become visible in My Computer window.



Hope this helps.

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.

 

In Disk Cleanup, should I delete Thumbnails?

Hi Marcia

The correct way to run disk cleanup is explained below, you need to run it twice and yes, delete everything suggested by Disk Cleanup:

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete