Windows 10: Deleted keyboard driver

Hi, during an attempt to troubleshoot a keyboard issue with my laptop IdeaPad 320 where multiple keys would not register nor would the S key work, I attempted to reinstall and update the two keyboard drivers Standard PS/2 Driver, HID Keyboard Device. When this didn't work and the issues persisted after reboot, I deleted the drivers thinking they would reinstall upon bootup. I was wrongThe HID driver remained, but the PS/2 was gone and attempts to manually reinstall it from external sources have proven unsuccessful. I would hope these drivers still exist on the hard drive somewhere, though

:)

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

Keyboard driver?

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience that you are facing on Windows 10, we will help you with this issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Run Hardware and Devices troubleshooter.

Please follow the steps below to run hardware and device troubleshooter.

• 
  Press Windows + X key.
  
• 
  From the jump menu select Control Panel.
  
• 
  On the Top right click on view by and select
  large icons.
  
• 
  Go to troubleshooting.
  
• 
  On the Left panel click View all items.
  
• 
  Select Hardware and Devices and follow the on screen instructions.
  

If issue persist, I suggest to follow method 2.



Method 2: Update keyboard drivers.

• 
  Press Windows + R key.
  
• 
  In the pop up window type devmgmt.msc
  
• 
  From the window right click Keyboards.
  
• 
  From the jump menu select Update the driver software.
  
• 
  Follow the ongoing instructions.
  

If issue persist, I suggest you to connect an external keyboard and check if the same issue persist.

Hope this helps. Get back to us with more information to assist you further.

Thank you.

 

Keyboard driver?

Thanks for the response.

Unfortunately, neither solution suggested in the response was effective in remedying the problem. Anyone else have a solution?