Windows 10: deleted microsoft store game installation file

I tried to download sea of thieves and accidentely when I was trying to delete its previous download, I got rid of the microsoft store default installation file and now when I want to delete anything It only shows me that it is downloading, but nothing happens. What can I possibly do? I tried reseting Microsoft Store and troubleshooting bot nothing works.

:)

 

Cant download and install app/games in microsoft store

Hi,

Having a corrupted profile is one of the possible reasons why you are getting this error code: 0x803FB005 when trying to install apps/games in Microsoft Store. To help you resolve this concern, we recommend that you perform the troubleshooting steps below:

Step 1: Running the troubleshooter for Windows apps can help removes any conflicts with an app from Microsoft Store. To do this, you may refer to the link below:

Run the troubleshooter for Windows apps

Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Step 3: Reset Store cache.

• Press the Win+R keys to open the Run dialog.
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.
  

Let us know the results, so that we can assist you further.

 

Microsoft Sudoku Daily Challenge game crashes during the game.

Hi LJamesBlythe,

Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator