Windows 10: deleted my mouse and keyboard driver now keyboard and mouse not working.

Hi,I deleted my mouse and keyboard driver, restarted my pc and my mouse and keyboard are not working anymore. I have tried to enter to my bios but my monitor wont open but when I just open my pc regularly my monitor open to the login screen.please help.

:)

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Logitech mouse and Keyboard issues

Thanks for clarifying that for me, I will follow the steps and post my outcome.

- - - Updated - - -

Everything worked perfect and now I have both he mouse and keyboard on one receiver !! *Biggrin with Setpoint I can control both the mouse and keyboard settings. when I opened Logitech Options I got a message saying that Options doesn't support all devices on my computer. Since I can control both the mouse and keyboard settings in Setpoint I deleted Options.

Now hopefully everything will work much better, I thank you and everyone else who replied to this thread, I'm glad to have this solved after all this time.