Windows 10: Dell AIO924 printer

Hi Rick


Hope this finds you well and you've had a good summer


Yet again I'm having problems with my printer whereby my computer has stopped communicating with it. Its been like it for a few months now and I've tried following your previous recommendations of reinstalling the driver but I can't get a resolution at all


I have of course tried the usual unplug cable (both ends), restart etc too and nothing. It's running on

Windows 10 home, 64 bit


Any suggestions you might have?


Thanks so much

Ruth

:)

 

Dell AIO924 no connection

Hello Dancingninjacat,

This issue may occur due to corrupted, missing, outdated printer driver or due to incorrect printer settings. Since you've mentioned that this printer may not be supported in Windows 10, that could be another factor
as the manufacturer will no longer provide drivers or firmware updates for the said printer.

You may still perform some of the steps below to troubleshoot your printer connection:

Method 1: Run the Windows built-in troubleshooter

This troubleshooter automatically diagnose and repair common problems with devices and hardware.

1. Click on Start, search for
Control Panel and click on it.

2. On the Control Panel window, search for Troubleshooting and click on
Troubleshooting.

3. On the left pane, click View all.

4. In the list of options, click on Hardware and devices.

5. Click on Next and follow the on-screen instructions.

Method 2: Clear the Spooler files and restart the spooler service

1. Press Windows key + R, then type in services.msc and press
Enter.

2. In the Services list, double-tap (or double-click) Print
Spooler. Select Stop > OK.

3. In the search box on the taskbar, type %WINDIR%\system32\spool\printers, select the file folder in the search results, and then delete all files in the folder.

4. Search for and open Services again

5. In the Services list, double-tab (or double-click) Print
Spooler.

6. Select Start, and in the Startup Type list, make sure that Automatic is selected, and then select OK.

Also, I'd recommend checking this article
to further troubleshoot connection issues for your printer.

Looking forward to your response.

Regards.

 

windows 10 printer error 1797 Dell 1320 printer

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

I suggest you to follow the steps below and check, if it helps:

Method 1: Try running the
Hardware and Devices troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel
• Change he view by option on the top right to Large icons
• Click on troubleshooting and click on the
  view all option on the left panel
• Run the Printer troubleshooter.

I suggest you to update all the drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Hardware and Device and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Additional information to fix printer:

http://windows.microsoft.com/en-in/...2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Support | Dell Deutschland

Hope it helps.

Do reply with the results.

We are glad to help.

 

Dell 946 all in one printer- says there is no communication between my laptop and the printer.

Original title: Dell 946 all in one printer

I installed Windows 10 yesterday and it took 3 hours to get the computer to recognize my Dell 946 all in one printer. It now recognizes it but says there is no communication between my laptop and the printer. I have tried all of the recommended steps (disconnecting
and reconnecting everything, turning off and restarting both printer and laptop) and the same message comes up. Any suggestions? Thanks