Windows 10: Dell E7470 missing Cellular connection

There is no cellular option in network and internet settings in my Dell Latitude E7470.Please any fix?

:)

 

Cellular/SIM connection not available/disappearing

Hi,

A faulty cellular adapter is one of the possible reasons why the cellular connection is disappearing from the laptop. A disabled adapter in the Network Connections Settings can also be the cause of this issue. We suggest you to enable the cellular connection
in the Network Connections settings. You can follow the steps below:

• Press the Windows key.
• Type View Network Connections.
• Press the Enter key.
• Right-click on the cellular adapter and click Enable.

Should you need further assistance, don't hesitate to get back to us.

 

Cellular Disconnected

I have a cellular modem in my Dell Precision 3520. I used it Friday without any problems at all. Today, as I'm at work, I cannot connect to AT&T's cellular network.

When I click the network icon in the system tray, it shows my cellular connection as "AT&T (HSPA)" and then reads "Disconnected" underneath it. It shows 5 bars. If I open network properties and try to troubleshoot the adapter, it gives me a SIM2 error that says I need to enter a PIN code (there is no PIN code on the SIM card, but just for troubleshooting purposes I added one, still got the same error, and then ultimately removed it again).

Things I have tried so far:

• Toggling cellular on/off
• Rebooted computer (several times)
• Uninstalled and reinstalled the driver (twice)
• System restore to the point where it was working the other day
• Ejecting the SIM card and reinserting it
• Verifying that data is turned on with my AT&T count
• Enabling/disabling PIN code
• Resetting network settings via command prompt
• Creating a new APN (with phone, NXTGENPHONE, etc.)

Any tips?

 

Cellular/SIM connection not available/disappearing

Hello Eric,

This problem has appeared again and I tried this but the cellular adapter was already enabled. The system still indicated there was no connection. This is the third Verizon SIM card we've sent to this user and I confirmed the card is active and there's nothing
wrong with our Verizon account. Also, it was working for a while the other day and then recently stopped again. It appears as if the laptop randomly stops detecting the card. This has happened to at least two other users over the past month as well. But for
this one user in particular, it seems to be an ongoing problem.

Hi,

Just to check, are you still having issues with your cellular/sim connection?

We're looking forward to your reply.

Hello,

Yes. The cellular adapter seems to disappear often.