Windows 10: Dell G15 randomly starts lagging, then bluescreening.

Discus and support Dell G15 randomly starts lagging, then bluescreening. in Windows 10 Gaming to solve the problem; My Dell G15 starts randomly lagging horribly, then bluescreening after, then not loading Windows properly on restart. Then, works fine after a second... Discussion in 'Windows 10 Gaming' started by daniel patterson4, Feb 6, 2025.

  1. DANIEL PATTERSON4
    daniel patterson4 Win User

    Dell G15 randomly starts lagging, then bluescreening.


    My Dell G15 starts randomly lagging horribly, then bluescreening after, then not loading Windows properly on restart. Then, works fine after a second restart. It's been doing this for a while now, Dell tech support hasn't been much help in figuring it out. If anyone can help, I'd really appreciate it.

    :)
     
    daniel patterson4, Feb 6, 2025
    #1
  2. MARIE D.L.
    Marie D.L. Win User

    My dell g15 keeps freezing up randomly and its brand new .

    Hi Michael, I'm Marie I'd be happy to help you today

    I understand that you're new Dell G15 computer randomly freezes, I'm sorry for the inconvenience and I'll do my best to help you out

    Since it's a new laptop and you haven't install any apps yet, first thing we can do is to make sure all the drivers is updated. You can go to Dell G15 support page and install all the updated drivers for your laptop, especially the display drivers.

    Since the laptop has an nvidia card, you can also download the Geforce experience app to make sure your display driver is up to date.

    Let me know how it goes or if you need further assitance. Thank you!

    Best regards,

    Marie
     
    Marie D.L., Feb 6, 2025
    #2
  3. KEN132
    ken132 Win User
    Computer starts randomly lagging

    Sorry to clarify, the internet is not lagging. By lagging I mean the computer is freezing (not completely) and it takes like a couple of second for each action to go through. For example clicking on the window icon > power > shut down, these steps could take up like a minute.

    I've ran ESET OnlineScan and it found no malware. I'm also using malwarebyte and windows security and scheduled to scan everyday so I don't think I have a virus. (I never download anything phishy either).

    I've ran all these as well:
    DISM /Online /CLEANUP-IMAGE /CheckHealth
    DISM /Online /CLEANUP-IMAGE /RestoreHealth
    SFC /scannow

    I tried using Driver Easy to update my drivers. The thing with this is it's so random. It hasn't happened since I last posted in this thread then just now it happened again randomly *Sad

    I don't remember when it started happening because it's been a while and I've just lived with it whenever it happens I just restart my pc. Is there some kind of error logging I can view as soon as it happens after I restart my pc?

    - - - Updated - - -

    Anyone have idea? *Sad
     
    ken132, Feb 6, 2025
    #3
  4. IOUPI
    IOUPI Win User

    Dell G15 randomly starts lagging, then bluescreening.

    VIDEO_TDR_FAILURE bluescreen

    so i just got this bluescreen "VIDEO_TDR_FAILURE", i was playing a game "A Dance of Fire and Ice" and i got this bluescreen. It restarted fine, Nothing i see is corrupted. INFO:

    Dell G15 5510

    GTX 1650
    16gb RAM
    512GB SSD

    Intel core i5-10200H
     
    IOUPI, Feb 6, 2025
    #4
Thema:

Dell G15 randomly starts lagging, then bluescreening.

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