Windows 10: Dell G5 5505 Never Ending Crash and Blue Screens.

Dell G5 5505 Never Ending Crash and Blue Screens with no help from Dell since the warranty only covers hardware and all the test they have the unit passes.any help would be appreciated On Mon 5/8/2023 12:27:33 PM your computer crashed or a problem was reportedCrash dump file:C:\WINDOWS\Minidump\050823-9781-01.dmp MinidumpBugcheck code:0x3B0xC0000005, 0xFFFFF80434842EC1, 0xFFFFAD0CA198DBF0, 0x0Bugcheck name:SYSTEM_SERVICE_EXCEPTIONBug check description:This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.Analysis:Th

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Repeated Blue Screen crashes

I was hoping somone could help. I keep getting repeated blue screen crashes with different stopcode messages but most seem to be related to ntoskrnl.exe. Its a Dell inspiron 5415 laptop. I've followed all dells suggestions but none have helped and they maintain it is a software issue (it is still in warranty). So far I;ve

• Deleted and reinstalled all drivers
  
• Run Dell system repair
  
• Repaired missing/corrupted system files
  
• Run memtest for 8 passes with no errors
  
• Fresh install of windows 10 (upgraded to 11)
  
• Deleted every dell app I can find.
  
• Turned off fast start
  
• Used blue screen and who crashed.
  

If anyone has any suggestions it would be much appreciated as its driving me crazy.

Dump file

100622-9328-01.dmp

100622-9109-01.dmp

I can upload the system file

Thanks for any help

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Dell G5 Windows 10 - All usb ports stopped working

Run the Dell Support Assist and see if it notes any needed driver updates.
What is the specific model number for your G5, there are several different models.
I looked at one G5's Dell download list and no USB drivers which suggest the default Microsoft drivers are all that are available.

Do not use the driver sites, especially on a Dell as it has proprietary hardware and drivers. Many times the driver sites will install older version or incorrect driver versions. For example, Dell's require the Dell model specific Realtek sound driver as it works in conjunction with Waves MaxxAudio pro. MaxxAudio only works with the Dell sound driver. One of the MaxxAudio functions is audio jack detection.

Although this is a great support forum, Dell has support forums with user experts. Here is the link to the Dell Inspiron laptop forum (the Inspiron forum is the correct section for G5's).
Inspiron - Dell Community