Windows 10: Dell inpirion14 2-1 win 11 blue screen

My computer keeps "crashing" it goes to a blue screen i never see an error message. It gives me 2 options restart and trouble shoot. I have run a systems diagnostics on it and even reinstalled windows. After reinstalling windows it still happens randomly disrupting my work. Them I did an advanced diagnostics and i got error 3014 which is a fan or ventilation issue. Could that cause this issue? Do i need to get a new fan? or is there something else going on?

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

I'm getting a blue screen every few days on a Surface Book 1

Hi Tim,



Thank you for writing to Microsoft Community forums.



Thank you for sharing the information about the memory dump files and system information.



Provide us additional information to assist you better with this issue:

1. Since when are you facing this issue?
   
2. Are you aware of any recent changes made on the device?
   

However, please try the below suggested troubleshooting steps to fix the issue.



Method 1

Unplug all the external devices, boot the computer to desktop and check the status of the issue.





Method 2

Refer the article Troubleshoot
blue screen errors for more troubleshooting steps.



Method 3

After analyzing the system information which you have provided, I can see that you’re facing this issue on a device which is running on
Windows 10 Enterprise edition. If yes, I suggest you to post your query on
IT
Pro TechNet forums
who are equipped with the resources to suggest you with the further steps.







Hope it helps.



Muralidhar

Microsoft Community Moderator