Windows 10: Dell Inspiron 15 5567 with AMD Radeon R7 GPU crashed frequently with BSOD Windows 10 Video...

I have a nice Dell Inspiron 15 1567 with 15.6" FHD touch screen LCD, i7-7500U, 16GB, AMD Radeon R7 GPU. In recent months, the laptop would crash at least one a week on the "Windows 10 Video DXGKRNL fatal error" and it would hang in a limbo state without restarting. I tried to reinstall the Dell graphic driver but it does not seem to help. I am not doing much of gaming on this computer, just general Office computing and web surfing and video watching. The computer has a very good specs for these tasks but it is not up to the task, which is very disappointing. I checked and all the GPU drivers a

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No audio on Dell Inspiron 15 5567

Seems to be a recent model, supplied with Win 10. Your best option is indeed to refer to Dell.

Tests are available here, including sound.
Support for Inspiron 15 5567 | Diagnostics | Dell UK

 

Apparent DX driver issues on my Dell Inspiron 15 5567

I have a Dell 15 5567 with very good specs, i7, R7 GPU, 16GB, 1TB HDD, FHD touch screen since 2020. In recent months, after several Windows updates and I also installed the latest Dell drivers, the computer starts to develop a BSOD with the error "Video_DXGKRNL_Fatal_Error" and crashes. It used to happen may be once a week but it seems to rear its ugly heads more often than one a week. So I basically reinstalled the GPU driver and DirectX but they are both current.

I search the web and this seems to be a common issues with Dell and other laptops. I would like to know if other Dell laptop users had similar problem like mine on their computers with discrete GPUs. The fans on my computer occasionally run longer than I expected even if I am not running any CPU and GPU intensive apps. I would appreciate any suggestion on how to fix the apparent software problem for Windows and the GPU on my computer to get it working again as it should. It is frustrating to get very little help from Dell other than the drivers that they provided.

 

No audio on Dell Inspiron 15 5567

And I'm using the RTM build. I may have to update windows perhaps.