Windows 10: Dell laptop 6520e shuts down randomly

Hello I have a dell laptop 6520e with windows 10 home 1909 OS 18363.1256 that randomly shuts off. Just bought a new dell battery. Also had a new generic battery from Amazon and thought that was the problem which is why I returned the battery to amazon and purchased the Dell battery. But it does the same thing randomly shuts off. In the recent past I would get a blue screen saying locking , or just shut down w/o saying anything. When I would use the laptop with the power cord only and no battery It would run fine. Using the power cord with the battery in place and it shuts off. Please Help TY Kevin

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laptop randomly shutting down

I have a gateway laptop w/ amd turion 64x2 processors,windows vista. I use to be able to play games all day, do 10 things at once and my laptop was fine. All of a sudden i have ran into the problem of my laptop randomly shutting down. At first it was just shutting down when i was playing video games (games that doesn't even have the greatest of graphics and that i played ever since i had laptop which has been for about 2 years); ide say i would be able to play about 5-20 min and randomly would shut down. Then i stopped playing video games on this and now just download music and playing music and if i am downloading music and playing music and converting music it will shut down on me. Seems to keep getting worse and worse, like today i was just browsing the internet it it shutdown on me. I did get a blue screen the other day as well, first time it has happened to me on this laptop. If anyone could tell me what this could be i would greatly appreciate it.

Another note: If i unplug my laptop from the recharger i can usually play until the battery is dead, but it will make my computer real laggy and choppy so its not even worth to do when playing games.

 

Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.

 

My laptop Dell inspiron 1557 keep on shutting down randomly

Hi,

One possible reason why your laptop shuts down and sleeps randomly could be corrupted system files. To get a better grasp of your query, provide us with the following information:

• Were there any changes made on your computer prior to this concern?
• Are you getting any error messages? If you do, sending us a screenshot will be appreciated.

We'll be waiting for your response.