Windows 10: Dell Laptop Battery Not Charging or Working off of AC Adapter

I have recently replaced my Dell XPS L702X battery this Christmas. I stopped using the computer for about 3 weeks and the battery no longer works. Windows says it has 96 percent and not charging but if I unplug it the power cuts immanently. I followed the manufacture's instructions of doing the first cycles and used the laptop regularly for a while but now it no longer functions. Any help would be appreciated.

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:)

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

ac adapter for battery charger not charging

my dell insprion 5551 ac adapter isn't charging by battery and I have tried all the suggestions that dell provided and still nothing. my battery is at 10%. I not had a problem till I remember month or 2 ago I reset my pc but ac adapter didn't get notice
till month ago. when I purchased this laptop on line upon receiving I notice my warranty was good for 3months, no back up disk or factory image disk came with it, nothing came but pc and charger that never fitted firmly, its very loose. it also show on F2
ac adapter unknown, led light on square box attach to charger lights up but still not charging and Dell wants me to renew warranty to fix problem when I didn't have much time to use warranty. I feel like this PC was refurbish or something. I didn't have a
problem before with ac adapter charging. please someone help me , any suggestion so I don't have to spend what little money I have