Windows 10: Dell laptop BSOD with varied errors Windows 10

My daughter’s Dell latitude laptop has been experiencing intermittent BSOD errors. They had usually been happening only with shutting down started in Sept and now happens more frequently when using using the device. The lastest error code was reference by pointer and upon research found that the Dell assist driver can be the cause. Rolled back that driver which seemed to get rid of the reference by pointer error but now she is back to the BSOD on shut down with fatal error detected message.Help would be great before classes resume next week. Thank in advance.

:)

 

Dell M6400 Laptop - BSOD Installing XP Pro X32

Win 7 works fine, I'm typing on it right now. Wondering if I should actually jump and upgrade. There must be a driver somewhere that I can use to install XP *Wtf :wtf:

Not a particularly productive suggestion. Though I'd never buy a Dell, I have had luck with thier laptops errm... excepting this time, lol.

 

BSOD - Registry Error

Your BSOD code is 0X000000051

Here's the Google search I did for it: https://www.google.com/search?q=0x0...j5.399j0j7&sourceid=chrome&es_sm=122&ie=UTF-8

There is a hotfix available that might help, https://support.microsoft.com/en-us/kb/810558

This thread makes a few good suggestions too: http://www.sevenforums.com/bsod-hel...dows-7-pro-sp1-registry-error-0x00000051.html

+1 to listing your full system specs, OS version, etc. I did only look at your BSOD log file.

Run a Diskchk /R (I know you already ran one, so you can skip this)

Run SFC /SCANNOW

Report back.

 

Random BSOD errors

Background

• Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
• The laptop was given a fresh format and installation recently.
• Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
• Within two weeks it reverted to giving BSOD errors.
  • Dumps from c:\windows\minidump available at: Dropbox - File Deleted

Symptoms

• Random BSOD errors
  • Page fault in non-paged area (NTFS.sys)
  • IRQL not less than or equal
• Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)

• Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
• Windows Update fails

Things I tried

• Uninstalling and re-installing Chrome and Backup & Sync
• Downloaded and installed Dell Updates
  • Specifically a BIOS update (installed successfully)
• Ran Dell Diagnostics (at boot time)
  • No issues found
• Ran Dell SupportAssist Hardware Checkup
  • Succeeded
• Windows Update
  • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
  • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
• sfc /scannow
  • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
  • In Safe Mode: Ran successfully, no violations found
• Chkdsk /f c:
  • Ran successfully
• Windows Memory Diagnostic
  • Succeeded
• MemTest86 (more advanced memory test)
  • Freezes mid-way (tried twice)
• Ran Dell SupportAssist Drivers and Downloads
  • BIOS update
  • Network driver (Intel 8265) – Failed. Installed separately through device manager.
• Step #9 seems to have solved some of the issues:
  • Windows update succeeded (#4)
  • Sfc /scannow succeeded in normal mode (#5)
  • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)

Thing I did not try

• Eliminating hardware (e.g., memory stick)
• Running Driver verifier

***Post moved by the moderator to the appropriate forum category.***