Windows 10: Dell laptop locks up

Discus and support Dell laptop locks up in Windows 10 Support to solve the problem; I have a Dell E6500 which locks up when left idle for some period of time. This computer was sold new with Vista. When I bought it used it came... Discussion in 'Windows 10 Support' started by Montana, Apr 27, 2017.

  1. Montana Win User

    Dell laptop locks up


    I have a Dell E6500 which locks up when left idle for some period of time.


    This computer was sold new with Vista. When I bought it used it came with Windows 7 Professional. I have since upgraded it to Windows 10 Professional.


    I have had this problem running both 7 and 10. I have never put a timer to it, but leave it on and inactive for a while and it will freeze. Screen is black, nothing works, not mouse, not keyboard. All I can do is turn it off. When I do, I must hold the power button for 5 seconds. When it reboots, Windows comes back to where it was when I turned it off
    .

    One work-around I use is to close the lid and let it go to sleep. When I raise the lid it wakes up a lot quicker than the time it takes to reboot. But if I forget, it's turn it off and then back on.


    Any and all hints, suggestions and guesses are welcome.

    :)
     
    Montana, Apr 27, 2017
    #1

  2. wireless keyboard not working

    dell laptop 5537

    dell keyboard

    windows 10

    woke up late after lock screen
     
    Manpal Singh, Apr 27, 2017
    #2
  3. stgreenie Win User
    Windows Update Eternally Buffering and locking up device

    This afternoon my Dell laptop began buffering(spinning clock) and locking up the device... I rebooted and received a message that a Windows 10 update was being installed... The installation is locking up my device..Is there any way I can either bypass
    or restart the installation?? Thanks for your assistance
     
    stgreenie, Apr 27, 2017
    #3
  4. Dell laptop locks up

    I'm assuming you've ran a system file check ? If not it sure wouldn't hurt and may help. Have you ran a memory diagnostic? Its a fairly old machine, might want to check that. Have you checked for chipset updates and/or Bios' updates?
     
    indianacarnie, Apr 27, 2017
    #4
Thema:

Dell laptop locks up

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