Windows 10: Dell Logo shows up at startup after that it's just a gray screen, can someone help me solve...

I did a diagnostic on the pc there is nothing wrong.

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:)

 

Gray screen of death

Hi - My dell laptop is having gray screen of death now. It had 'bad system config info' and I had followed the steps 2 & 4 mentioned in this post - Fix BAD SYSTEM CONFIG INFO error in Windows 10 [BSoD Help]. In fact step2 just said Element not found. Step
4 worked. After that I restarted the PC and it keeps showing Gray screen of death and does not get to the login page at all. It shows Dell start up logo, with options F2, F12 etc and if I let it continue, it just keeps showing gray screen of death.

Can you pls help me fix the problem? I have data in it, so cant afford to reset the PC immediately.

Pls let me know if you need more details.

 

"Gray Screen of Death"

Thanks for your informative post!

I had solved my 2D & gray screen issue using advice posted by erocker (see below)
Mainly it involves creating a profile and putting higher 2D clocks:

 

Black screen with Blue Windows logo on startup

Hi Francis,

Thanks for posting your query on Microsoft Community.

I suggest you to try performing Start up repair and check if it helps.

Follow the below steps:

• 
  Press and hold Shift key and
  restart your Computer.
  
• 
  Select Troubleshoot.
  
• 
  Select Advance Option.
  
• 
  Select Startup Repair.
  
• 
  Follow the on Screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.