Windows 10: Dell optical drive stopped recognizing blank DVDs after Win 11 Update

Discus and support Dell optical drive stopped recognizing blank DVDs after Win 11 Update in Windows 10 Software and Apps to solve the problem; Dell optical drive stopped recognizing blank DVDs March 2022 after Win 11 Update. Is there a fix or work around?TY.... Discussion in 'Windows 10 Software and Apps' started by RosaMAH, Apr 29, 2022.

  1. RosaMAH Win User

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update


    Dell optical drive stopped recognizing blank DVDs March 2022 after Win 11 Update. Is there a fix or work around?TY.

    :)
     
    RosaMAH, Apr 29, 2022
    #1

  2. DVD+-RW drive suddenly stopped recognizing blank DVD-R discs

    Thank you for your help, Andre. I appreciate that it was so prompt!

    My system is a Dell Inspiron 5558.

    First step: Running Troubleshooter in Hardware and Devices and then restarting.
    Outcome: No change. The drive says to insert a disc, even though there is a brand new on in the drive.

    Second step: Open Device Manager and update the driver for the DVD drive.
    Outcome: No change. Using the option to search the internet for the most current drive, Microsoft says the best driver for this device is already installed. FYI - the DVD drive is: TSSTcorp
    DVD+- SU-208GB

    Third step: Open Administrator:Windows Powershell and run the regedit.exe command then restart.

    Outcome: No change. The drive does not recognize a new/blank DVD-R.

    Fourth step: Check out the suggestions at groovypost.com. Remove and reinstall the IDE/ATAPI drivers (ATA Channel 0, ATA Channel 1, and Standard Dual Channel PCI IDE Controller).

    Outcome: When I set the view to "show hidden devices" and expanded the IDE ATA/ATAPI controllers, there is only one listed: Intel(R) 9 Series Chipset Family
    SATA AHCI Controller. I didn't do anything because I wasn't sure about uninstalling that driver.

    So, bottom line, nothing changed. The problem of the drive not recognizing a new DVD is persisting. The only thing that changed from four days ago, when I burned about 8 DVDs, and now, is that I ran out of the DVDs I was using and bought a new batch (identical
    brand and type to what I had been using - SONY DVD-R). I bought a second batch of a different brand - Maxell DVD-R - and those don't work either.

    I don't believe it is a hardware issue because when I plug in an external Dell DVD+-R drive, it also doesn't recognize the discs.

    This is really bumming me out. I am in the middle of a project and I can't finish it!

    Any suggestions would be appreciated! Thank you!!
     
    slugrunnerZZ, Apr 29, 2022
    #2
  3. DVD Drive won't recognize Blank DVDs

    This is new. My windows 10 PC stopped recognizing blank DVDs. None.

    The optical drive is a DVD+/-RW drive, so it should. But it doesn't. It did in Windows 8.1, but doesn't anymore.

    It plays DVD or CDs with Media perfectly fine, just the Blanks ones keep spinning inside the drive, makes weird noises and then nothing happens.

    I have tried registry fixes like removing 'Upper and Lower filters' (There is no Upper Filter/Lower Filter), Deleting the drive from Device Manager, (and Rebooting Afterwards) and even a clean install of Windows 10 and another install of Windows
    8.1.


    My Drive Model No. is Matshita UJ8D1. There is no driver available, so the Google search returned me Null() Dell optical drive stopped recognizing blank DVDs after Win 11 Update :)

    Anything else you can suggest? Other than claiming that the drive is dead? (Remember: it reads other discs fine.)
     
    Ranit Datta, Apr 29, 2022
    #3
  4. Dell optical drive stopped recognizing blank DVDs after Win 11 Update

    CD/DVD drive not recognized

    ---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.


    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]

    Dell optical drive stopped recognizing blank DVDs after Win 11 Update [​IMG]
     
    DellySheCorte, Apr 29, 2022
    #4
Thema:

Dell optical drive stopped recognizing blank DVDs after Win 11 Update

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