Windows 10: Dell Optiplex , Win 10 , no sound from headphone jack

Discus and support Dell Optiplex , Win 10 , no sound from headphone jack in Windows 10 Drivers and Hardware to solve the problem; Dell Optiplex 790 Win 10 Pro Intel Core i5 240gb SSD 8g RAM On-board sound card which I believe is a Realtek... I bought this refurbished today with... Discussion in 'Windows 10 Drivers and Hardware' started by Ivan Karlovich, Apr 17, 2021.

  1. IVAN KARLOVICH
    Ivan Karlovich Win User

    Dell Optiplex , Win 10 , no sound from headphone jack


    Dell Optiplex 790
    Win 10 Pro
    Intel Core i5
    240gb SSD
    8g RAM
    On-board sound card which I believe is a Realtek...
    I bought this refurbished today with Win 10 already installed , however it does not deliver sound to the headphone jack.
    The control panel shows only "High Definition Audio Device (2x)" , and I can hear sound from internal speakers.
    I have already seen posts on the Dell forum which suggest Win 10 not compatible with available Dell drivers.
    Suggestions please ?

    :)
     
    Ivan Karlovich, Apr 17, 2021
    #1
  2. PMALIEN
    pmalien Win User

    no sound from headphone jack

    after downloading windows 10 my beats audio headphone jack on a hp envy phoenix no longer works, sound does come out of the monitors cheesey speakers. headphone jack worked fine with win 8.1
     
    pmalien, Apr 17, 2021
    #2
  3. NICHOLASFERRANTINO
    NicholasFerrantino Win User
    Win 10 1607 sound speakers and headphones

    No errors and all troubleshooting step to include having Microsoft support take over my desktop twice stepping back to Win 10 1511 which works fine then reloading Win 10 1607 which still failed to fix it. The only fix was to buy Headphones with a USB
    connection which work, but my plug in 3.5 mm jacks do not as sound plays from both headset and main speakers and support tech said I should wait for up dated sound drivers to make the 3.5 mm jacks work because the second level Microsoft tech could not fix
    it.

    Motoring on,

    Nick Ferrantino

    (713)802-9393
     
    NicholasFerrantino, Apr 17, 2021
    #3
  4. ANTHONY GAL
    Anthony Gal Win User

    Dell Optiplex , Win 10 , no sound from headphone jack

    Headphone jack not working

    Hi Jonathan,

    Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
    link     for the steps on how to update drivers in Windows 10.

    If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

    Let us know if there is anything else we can do to help.
     
    Anthony Gal, Apr 17, 2021
    #4
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Dell Optiplex , Win 10 , no sound from headphone jack

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