Windows 10: Dell Vosto 5490 P116G USB-C headphone only work with adapter

I have a usbc headphone and when I plug in the usbc port nothing happen. No sound no device unrecognized in device manager.. nothing.

If I use a USB to USBC-C adapter in the normal USB ports.. then works ok.

If I cascade two adapter funny USB-C to USB then USB to USB-C -> headphone.. works ok.


Any one now how this behaviors?


thank you.

:)

 

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The Type-C port and connector are extremely compact and feature a reversible connector orientation. The new USB-C technology and connector support lightning-fast transfer speeds, and feature an increased power output. All TRENDnet USB-C products are conveniently powered by the computer's USB port, and are Windows and Mac compatible.





USB-C to HDMI 4K UHD Display Adapter, model TUC-HDMI

• Extend or mirror your computer's display to a 4K monitor or HDTV
• Flawless video with high speed USB Type-C to HDMI connection
• Max resolution: 3840 x 2160 resolution at 30 Hz

USB-C to VGA HDTV Adapter, model TUC-VGA

• Extend or mirror your computer's display to a projector, monitor or HDTV
• Flawless video with high speed USB Type-C to VGA connection
• Max resolution: 1920 x 1200 resolution at 60 Hz

USB-C to Gigabit Adapter, model TUC-ETG

• Adds a Gigabit Ethernet port to your computer
• SuperSpeed USB 3.0 Type-C port

 

USB C-TYPE adapter

HI! I have my laptop Dell XPS 13 9350 and I use to connect to a external monitor with a adapter USB C-TYPE to VGA and use to work with no problems. And since I reboot to factory reset now my adapter USB C-TYPE to VGA can't even detect at all... I
been trying to find answers but no luck. so I bought another adapter USB C-TYPE to VGA and stil not working... Can you please help because it was working before and since I reboot and update with Microsoft is not working...

 

USB-C type headphones not working

Hi,

Thank you for writing to Microsoft Community Forums.

This error of Screen flashing/flickering on Windows 10 is usually due to incompatible drivers. The incompatible app, programs or display driver causes the screen to flicker every time when you do your work.

Please help me with the below questions.

1. Have you tried connecting the head phones on different USB ports and different computer?
   
2. Have you tried connecting the different head phones on a same device?
   
3. What is the make and model of the computer?
   

However, you may try the below suggested steps.

Method 1: Make headset as default device

1. Click on Start, type in Control Panel.
   
2. Click on Sound, and select Recording tab.
   
3. Select your headset as the default device and click on
   OK.
   

Method 2: Run the Audio troubleshooter

1. Click on Start button and then click on Settings icon.
2. In Settings click on Updates & Security.
3. Click on Troubleshoot from the left pane and then click on
   Playing Audio and Run the Troubleshooter option in the right pane.
4. Follow the on screen instructions as the Audio Troubleshooter tries to diagnose and fix sound problems on your computer.

Method 3: Update Audio drivers

1. Click on Start, type in ‘Device manager’.
   
2. Under Sound, Video and game controllers, select your sound card.
   
3. Click on the Sound card and select driver tab and click on Update driver.
   

If the steps didn’t work, try uninstalling your audio driver:

1. Open Device Manager, right-click (or tap and hold) the audio driver, and select Uninstall.
   
2. Restart your device and Windows will attempt to reinstall the driver.
   

If windows doesn’t find a new driver, look for the one on the device manufacturer’s website.

You may also refer the article Fix USB-C problems, for more troubleshooting
steps.

Hope it helps.

Muralidhar

Microsoft Community Moderator