Windows 10: Dell XP 15 9560 getting BSOD

Discus and support Dell XP 15 9560 getting BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; So i got a new Pc, it works fine but I noticed when I keep it playing Youtube videos it gets a BSOD and makes annoying buzzing or rattling noise I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SimoKH, Jul 23, 2022.

  1. SIMOKH
    SimoKH Win User

    Dell XP 15 9560 getting BSOD


    So i got a new Pc, it works fine but I noticed when I keep it playing Youtube videos it gets a BSOD and makes annoying buzzing or rattling noise I don't know the right word to describe i'm sorry English not my first language, at first i thought it was a graphics card driver problem since the error says video digital fatal error but i tried the driver from the manufacturer site and even the one dell recommends for this pc and no hope, i tried the driver verifier and this the DMP files i got and 2 more from old crashes. thank you guys in advance if you decide to helphttps://1drv.ms/u/s!Agv1Tt

    :)
     
    SimoKH, Jul 23, 2022
    #1
  2. HOODLUM
    Hoodlum Win User

    Dell XPS 9560 - Daily BSODs

    All steps completed. Had to install the new drivers from safe mode, as Windows kept automatically re-installing them too quickly from normal boot.

    Unfortunately, monitor has not started working again.

    Many thanks for your patience in trying to help.

    Requested drive test result images, referring to post #7:

    Steps 3 - 11:
    Code:
    Step 14 (HDTune):

    Dell XP 15 9560 getting BSOD [​IMG]


    Dell XP 15 9560 getting BSOD [​IMG]


    Dell XP 15 9560 getting BSOD [​IMG]


    Step 15 (SeaTools):

    Dell XP 15 9560 getting BSOD [​IMG]


    Step 16 (HD Sentinel):

    Dell XP 15 9560 getting BSOD [​IMG]


    Dell XP 15 9560 getting BSOD [​IMG]


    Dell XP 15 9560 getting BSOD [​IMG]


    Dell XP 15 9560 getting BSOD [​IMG]
     
    Hoodlum, Jul 23, 2022
    #2
  3. HOODLUM
    Hoodlum Win User
    Dell XPS 9560 - Daily BSODs

    Have included both, just in case.


    Dell XP 15 9560 getting BSOD [​IMG]



    Dell XP 15 9560 getting BSOD [​IMG]
     
    Hoodlum, Jul 23, 2022
    #3
  4. HOODLUM
    Hoodlum Win User

    Dell XP 15 9560 getting BSOD

    Dell XPS 9560 - Daily BSODs

    Ok thanks, will get back with results later.

    - - - Updated - - -

    New RAM is installed now. Will run MemTest86 overnight. No BSODs for a couple of days (even before new RAM was installed).

    Dell diagnostics:

    Dell XP 15 9560 getting BSOD [​IMG]


    It did find a couple of drivers, which I have installed (Realtek Audio & and Intel Chipset Driver_9NNTR_WIN_10.1.18019.8144_A08_02.EXE)

    Monitor still stubbornly not coming on
     
    Hoodlum, Jul 23, 2022
    #4
Thema:

Dell XP 15 9560 getting BSOD

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