Windows 10: Dell XPS 2710 microphone not working after Win 10 upgrade

Discus and support Dell XPS 2710 microphone not working after Win 10 upgrade in Windows 10 Drivers and Hardware to solve the problem; Upgraded to Win 10 everything working except microphone. The Realtek driver is installed and shows no errors, the audio setup shows a microphone is... Discussion in 'Windows 10 Drivers and Hardware' started by DJW, Sep 1, 2015.

  1. DJW
    DJW Win User

    Dell XPS 2710 microphone not working after Win 10 upgrade


    Upgraded to Win 10 everything working except microphone.
    The Realtek driver is installed and shows no errors, the audio setup shows a microphone is available but no sound is detected?

    I've tried uninstalling the Audio drivers and then on re-boot Win 10 re-installs automatically without errors.

    Also Cortana is not available even though I have the region, language and time zone all set as UK and the UK language pack installed. So I wonder if this problem is linked in some way to the microphone problem.

    Any ideas welcome?

    :)
     

  2. Waves Maxxaudio not working

    Same here, Dell XPS One 2710

    Tried with XPS One 2720 drivers for Windows 10: Options blanked auto, app does not start automatically at boot

    With XPS One 2710 drivers for Windows 8.1 (same I have been using prior to upgrading) it's worse
     
    PaoloNorberto, Sep 1, 2015
    #2
  3. Windows 10 upgrade lock screen

    MikeyesWorld and DFernando,

    When each of you were updating to Windows 10, were you asked to input a product code or key?

    The reason I ask is that when I purchased my XPS 2710 on line from Dell Canada in December, 2012, it was delivered to me with Windows 8 Pro preloaded by Dell. I've since updated to Windows 8.1 Pro and have kept this fully updated as new "important" and
    "optional" updates became available.

    I haven't received the upgrade scheduling desktop icon. from Microsoft.

    I know that Dell hasn't yet completed its evaluation of the compatibility of Windows 10 Pro with XPS 2710, but just want to know whether I'll have to buy Windows 10 Pro or will get a free upgrade once Dell gives the all clear to upgrade.

    Thanks,

    Bob
     
    bobadamsonII, Sep 1, 2015
    #3
  4. fireberd Win User

    Dell XPS 2710 microphone not working after Win 10 upgrade

    Dell has this notice on their web site for this model"

    The Dell sound driver, on their downloads is ONLY for Win 7 64 bit which is not Win 8.1 or Win 10 compatible.

    There is the Win 10 driver direct from Realtek. You can try it at your own risk. Realtek
     
    fireberd, Sep 1, 2015
    #4
  5. DJW
    DJW Win User
    Thanks, I've seen the notice on the Dell website but only after I carried out the upgrade!
    I've tried the Win 10 Realtek driver and it doesn't fix the problem. I've worked around it by connecting a webcam with external mic. So all working OK. The Cortana problem was not related, just due to having the wrong language speech pack installed. Once I changed it to UK it worked.

     
Thema:

Dell XPS 2710 microphone not working after Win 10 upgrade

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