Windows 10: Dell XPS Hardware Checkup System Tests Were Not Completed Successfully

Discus and support Dell XPS Hardware Checkup System Tests Were Not Completed Successfully in Windows 10 Performance & Maintenance to solve the problem; Hi Everyone- Hoping to get some help/insight. My laptop (Dell XPS 13 / Version number 18362.657) has been struggling to turn on for sometime. The... Discussion in 'Windows 10 Performance & Maintenance' started by linak, Feb 17, 2020.

  1. linak Win User

    Dell XPS Hardware Checkup System Tests Were Not Completed Successfully


    Hi Everyone-

    Hoping to get some help/insight. My laptop (Dell XPS 13 / Version number 18362.657) has been struggling to turn on for sometime. The screen will light up with the Dell logo, however will not move past that point until I manually shut down & restart.

    I've been running some tests through the SupportAssist to make sure everything is okay and during the Hardware Checkup / Stress Test, I got the 'System Tests Were Not Completed Successfully' with an error on Video Card - Intel (R) HD Graphics 630: Transformation and Lighting Stress Test with an abnormal exit.

    I believe these may be related, but looking for some insight on how to fix this error, and seeing if it'll fix my system startup issue.

    :)
     
    linak, Feb 17, 2020
    #1

  2. Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

    According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

    Dell computers tested for Windows 10 November 2019 Update and previous versions of Windows 10 | Dell Deutschland



    You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.
     
    Andre Da Costa, Feb 17, 2020
    #2
  3. DELL CHECKUP SCAN FAIL

    I have just run a Dell PC Checkup scan. All was OK but the Motherboard failed. Error RTC Accuracy Test WSBOI HUP. Can anyone tell me anything about this and whether I need do anything about it?
     
    Barneyb690, Feb 17, 2020
    #3
  4. topgundcp Win User

    Dell XPS Hardware Checkup System Tests Were Not Completed Successfully

    System Restore did not complete successfully.


    @Stevekir
    You might want to try:
    1. Click on Start button (1). Hold down SHIFT KEY+Click On Power (2) then click on Restart(3)

      Dell XPS Hardware Checkup System Tests Were Not Completed Successfully [​IMG]
    2. The PC will reboot and get into the Recovery Environment
    3. Click on Trouble Shoot->Advanced Options->System Restore.

      Dell XPS Hardware Checkup System Tests Were Not Completed Successfully [​IMG]
     
    topgundcp, Feb 17, 2020
    #4
Thema:

Dell XPS Hardware Checkup System Tests Were Not Completed Successfully

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