Windows 10: Dell XPS No longer able to access internet and antivirus/maintenance apps no longer working

Discus and support Dell XPS No longer able to access internet and antivirus/maintenance apps no longer working in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a four-year old Dell XPS Desktop that has functioned well. On Monday when I arrived home from work I noticed it was no longer connected to the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Andrew_Moore, Nov 12, 2020.

  1. Dell XPS No longer able to access internet and antivirus/maintenance apps no longer working


    I have a four-year old Dell XPS Desktop that has functioned well. On Monday when I arrived home from work I noticed it was no longer connected to the internet it was displaying the "globe" icon and when I went to the network and internet settings it indicated that my ethernet cable was plugged in but it could not connect, either with the wired or wireless connection. My phone, tablet, and laptop all remained connected to the internet so it's not my connection. Neither the troubleshooter no system mechanic could resolve the problem. I restarted the computer not thinking that there were some updates to Windows 10 that needed to be processed and the restart process took forever. I foolishly then turned the computer off and then on again. It booted up, but remains unconnected to the internet and now all several antivirus and maintenance apps Malwayrebytes, System Mechanic are not responding. I can open documents and videos and a scan of my hard drive indicates no damage, but I am at a loss as to how to fix my internet connection. I've rebooted in safe mode and still cannot turn in Malwarebytes or System Mechanic. Is there anything short of reinstalling Windows that I can try at this point?

    :)
     
    Andrew_Moore, Nov 12, 2020
    #1
  2. elbeasto Win User

    Store Live Tile no longer works

    Sorry I didn't finish editing that post.

    it's up there now post #6.
     
    elbeasto, Nov 12, 2020
    #2
  3. f14tomcat Win User
    f14tomcat, Nov 12, 2020
    #3
  4. Dell XPS No longer able to access internet and antivirus/maintenance apps no longer working

    Home Network Desktop and Laptop no longer able to connect.

    Home Network Desktop and Laptop no longer able to connect.

    My desktop is a Dell Inspiron x64 running Windows 10 Pro Version 10.0.17134 Build 17134 on local LAN connected via Broadband Internet Access. The computer has been formatted into two drives.

    My laptop is also a Dell Inspiron x64 running Windows 10 Pro Version 10.0.17134 Build 17134 on local LAN connected via Wireless Internet Access. The laptop has been formatted into two drives.

    I run separate copies of Acronis True Image backup on both systems and they continuously sync selected files without difficulty. In the past it has been possible for me to exchange files between the computers via the Network folders. After a Windows update
    that no longer became possible, however, I have no basis for assuming the update is the fault.

    The File Explorer listing for Network shows both computers listed. All attempts to access the other computer listed under Network fails. "Windows cannot access \\Inspiron-5570" is a typical response seen following hours of connection attempts. The following
    is another example of a response:

    [table][tr][td][table][tr][td]Windows can't communicate with the device or resource (INSPIRON-5570)[/td][td]Detected[/td][td][/tr][/table]

    [/td]
    [/tr]
    [tr]
    [td]
    It is available but is not responding to connection attempts. A firewall or network security policy on the remote computer might be blocking the connection on port "file and print sharing resource".
    [/td]
    [/tr]

    [/table]
    I've completely disabled virus, firewall and other security applications, but the effort failed to resolve the problem.

    I've read and followed every suggestion I've found on the Internet in my attempts to resolve the problem. None of the suggestions I've found has provided the solution I need.

    If the Acronis True Image software is able to SYNC information between the two computers, why am I not able to exchange information via the Network?
     
    BondShands, Nov 12, 2020
    #4
Thema:

Dell XPS No longer able to access internet and antivirus/maintenance apps no longer working

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