Windows 10: Dell XPS15 L502X Keyboard not working

Discus and support Dell XPS15 L502X Keyboard not working in Windows 10 Drivers and Hardware to solve the problem; Since the November 2018 Windows 10 update my laptop keyboard will not always work. It appears to be only the top row (q-p) that doesn't work sometimes.... Discussion in 'Windows 10 Drivers and Hardware' started by GaryWilliams945, Jul 3, 2019.

  1. Dell XPS15 L502X Keyboard not working


    Since the November 2018 Windows 10 update my laptop keyboard will not always work. It appears to be only the top row (q-p) that doesn't work sometimes. I have read various articles and tried updating drivers and uninstalling reinstalling the keyboard without any success. I know that Dell doesn't support windows 10 on this model due to its age but mine is still lightening fast and exactly what I need. Does anyone have any suggestions other than using an external keyboard ( that works fine by the way) that I can try to resolve this issue?

    :)
     
    GaryWilliams945, Jul 3, 2019
    #1

  2. Dell XPS 15 (L502x) keyboard not working after November windows 10 update

    Today I received the November Windows 10 update, after this was installed on my Dell laptop XPS 15 (L502x) I am unable to use the laptop keyboard or the touchpad.

    I can see that the Device Manager shows HID Keyboard and Lenvo thinkpad devices were changed this morning at the time of the upgrade I have a dell laptop xps15 and a separate Logitech MK320 keyboard, so I am uncertain that the correct devices have been installed.

    Has anyone had a similar issue and could they suggest a resolution to the issue.

    Regards

    Steve
     
    stevenrymell, Jul 3, 2019
    #2
  3. Dell XPS 15 (L502x) keyboard not working after November windows 10 update

    I have exactly the same issue today, and I'm using an XPS15 L502x. Checked Dell website with no luck, but will try and fix above.
     
    JonathanR19, Jul 3, 2019
    #3
  4. Dell XPS15 L502X Keyboard not working

    windows freeze DELL XPS15


    Dell XPS15 L502X Keyboard not working [​IMG]

    Dell XPS15 L502X Keyboard not working [​IMG]

    Dell XPS15 L502X Keyboard not working [​IMG]
     
    carl pilkington, Jul 3, 2019
    #4
Thema:

Dell XPS15 L502X Keyboard not working

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