Windows 10: Demande d’aide

Bonsoir, j’ai essayé de connecter mon compte Microsoft à mon nouvel ordinateur sans pouvoir y arriver après plusieurs tentatives. Par la suite j’ai continué à utiliser mon ordinateur et maintenant après un redémarrage je n’arrive pas à y accéder, le message suivant s’affiche " the referenced account is currently locked out and may not be logged on to". Aidez moi s’il vous plaît.

:)

 

Phonak Hearing aids pair, but do not show up as audio devices in Windows 11 after update

Hi Mike, I'm John D, and I am happy to help you with this.

I understand how frustrating it can be to experience such issues, especially when it affects something as important as your hearing aids.

Based on the information you provided, I would suggest trying the troubleshooting steps outlined in this article: https://answers.microsoft.com/en-us/windows/for...

These steps include running the Bluetooth troubleshooter and checking the Bluetooth settings in Services.msc.

If these steps don't resolve the issue, you may want to consider uninstalling and reinstalling the Bluetooth driver for your hearing aids.

I hope these suggestions are helpful in resolving the issue.

Best regards,

John D.

Independent Advisor

 

hearing aid bluetooth connection

Thanks for the info. I had moved in that direction already but my hearing aids were not listed. My hearing aids are listed as a Bluetooth device on my computer but they do not appear on the sound card window for some reason. Is there a way I can get the
sound card to locate them?

 

Pairing hearing aids - device not detected

So, as a try, I was interested whether I could get sound on my hearing aids whilst watching a TV broadcast thru Microsoft Edge. Of course I can switch on the speakers but this is not desirable at times.

Along with my hearing aids I have a small device named ConnectClip. This device 'connects' other sound sources to my hearing aids. For instance, when listing to the radio on my smartphone.

Anyway, ConnectClip should be paired. I followed the video tutorial on this, that says nothing more than to enable Bluetooth, switched on the ConnectClip and select the device from the list at 'Add new device'.

As expected, it isn't that simple: the device is not detected.

I tried all kinds of settings but run out of ideas.


FWIW : at Control Panel > Network and Internet > Network Connections I do notice an entry
"Bluetooth Network Connection 2" reading 'Not connected'
I am not sure whether that has something to do with it though.

The Device Manager > Bluetooth does not show some kind of 'Bluetooth adapter'.

Windows 10 x64 19042.985
I can't verify the currently installed Bluetooth version.

Anyone any suggestions..??

Thanks!