Windows 10: Designer Bluetooth Keyboard no longer able to pair

Abbanabba · Jan 28, 2020

Like many others using Windows 10, my Microsoft Designer Bluetooth Keyboard had intermittent dropouts. I tried updating drivers, tinkering with settings, etc. Finally I decided to try uninstalling and reinstalling the keyboard, as is a standard recommendation.

Big mistake! Since then, I can't get it to reconnect.

My Bluetooth mouse that came with the keyboard is still working just fine.

I can also pair the keyboard to other devices just fine.

When I try to "Add device", the keyboard appears in the "Select a device" window, so it is clearly discoverable.

However, once I choose it and click "Next" it doesn't ask for a pairing number. Instead it times out and I'm advised "That didn't work" no kidding!.

I've had to purchase a new keyboard, which is incredibly frustrating when there is nothing wrong with the other. And apparently I'm not the only one with this issue.

If the mouse is still working fine, then I'm disinclined to think it's an issue with the Bluetooth driver. If the keyboard connects to other devices, I'm disinclined to think it's an issue with the keyboard. It seems to be an issue re-pairing, but I can't figure out how to fix this.

:)

KesseRasmussen · Jan 28, 2020

Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?

Ztruker · Jan 28, 2020

Can't pair Lenovo Bluetooth mouse and keyboard

Testing a Lenovo Bluetooth mouse and keyboard, Model LXH-JME8002B.
Manage Bluetooth Devices finds the Lenovo Bluetooth Mouse and when I click PAIR I get Connected then Paired, but the mouse pointer will not move. I've tried this and without my Wireless Logitech mouse connected.

With the Wireless Logitech mouse removed, I can move the mouse pointer with the touchpad but the supposedly paired BT Mouse can't. With it connected I can move it with the Logitech mouse but not the Lenovo BT mouse.

Does not see the Lenovo Bluetooth Keyboard at all.

I'm at build 10074, updated last evening from 10061.

Everything in Device Manager looks copacetic:

Manage Bluetooth Devices looks right for the mouse as well:

This is my first try with a Bluetooth device.

My Specs are filled in.

95Viper · Jan 28, 2020

Onn keyboard bluetooth doesn't lit the pairing light anymore how to reset??

ONN ONA14TA059 (01).pdf @ Manual Hub
BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Cleaned up images --> *89401-c3b2c0611a0d4b0ab58658a310654d8f.jpg* *89402-061c03a36cff2dcf348e9fe177bbc1d5.jpg*

Quoted directions, as is, from link above:

In the box
Using the wireless bluetooth keyboard
Power Indicator Light
Charging the keyboard
Android connecting settings
Pair Button
iPad connecting settings
Step 1:
On your iPad®, tap the
Charge your Bluetooth Keyboard fully before use.
Toggle Bluetooth
to On
Turning the Keyboard ON/OFF
5. When the Bluetooth device finds the Keyboard, select
“Bluetooth Keyboard” from the list.
2. To turn OFF, Slide the switch to the OFF position. The Bluetooth
light will blink 3 times and the Keyboard will turn OFF.
6. Using the Keyboard, type the
password shown on the tablet
(or device) and press enter.
Blinking
Step 5:
The keyboard will show up under Devices on the iPad. Select
Bluetooth Keyboard.
Touch
General
Pair button
7. After pairing successfully with the tablet, “Bluetooth Keyboard
Connected” is displayed. To disconnect, turn the Keyboard OFF.
ON
OFF
A code will appear on the screen. Enter this code on the keyboard
and click Enter.
A message will pop up when pairing is successful.
If pairing fails, repeat the steps above.
User
Manual
Micro
Pairing the Keyboard to a Bluetooth enabled tablet
User Manual
Charge your Keyboard with a PC, MAC or USB adapter.
NOTE: 5egarding battery life:
Continues use: up to 40 hours,Stand by: 300 hours.
3. The LED Charge Indicator Light on the Keyboard will light up
5ED when charging.
4. The LED Charge Indicator Light on the Keyboard will turn OFF
when finished charging.
1. Make sure the Bluetooth Keyboard is turned ON.
2. Press and HOLD the [Pair] button for 6 full seconds and the
[Bluetooth] light will flash continuously - the Keyboard is
now in pairing mode.
3. Keep the Keyboard and tablet (or other Bluetooth device) within
2 feet of each other during the pairing process.
4. Set your tablet (or other Bluetooth device) to search for
Bluetooth devices.
Touch
Bluetooth
NOTE: When turned ON, the Keyboard will automatically
connect to the last tablet (or other Bluetooth device) that it
was paired with. To switch to another device, turn OFF the tablet
or device and restart the pairing process with the new device.
Step 6:
Step 3:
Click Bluetooth.
BTK-059
Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's authority to operate
the equipment.
Click General.
1. Connect the small end of the included Micro USB Cable to the
USB charging port on the side of the Keyboard.
2. Connect the large end of the included Micro USB cable to an
available USB port on your computer (or other devices made for
USB charging.
1. To turn ON, Slide the switch to the ON position. The Bluetooth
light will blink once, then the Caps Lock light will blink once.
User Manual
FCC Part 15:
Toggle Bluetooth to On.
Step 2:
ON
OFF
Legal information
Step 4:
icon from the Home Screen.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada License-exempt RSS-210. Operation
is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
All trademarks and trade names are those of their respective owners.
Limited warranty
In the unlikely event that this product is defective, or does not perform properly, you may within One (1)
Year from your original date of purchase return it to the authorized service center for repair or exchange.
TO OBTAIN WARRANTY SERVICE:
t Provide proof of the date of purchase within the package (Dated bill of sale).
t Prepay all shipping costs to the authorized service center, and remember to insure
your return.
t Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective
unit within
the package.
t Describe the defect or reason you are returning the product.
Click to expand...

Google --> BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Hope it helps...

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