Windows 10: Desktop Assist on my Toshiba laptop will not start anymore since last MS update on July 19

since the last MS update, installed July 19, Desktop Assist on my Toshiba laptop will not start anymore; now it is impossible for me to make backups!

:)

 

Toshiba Service Station


I am using a Toshiba Satellite with Windows 10, different model, and that is the version of the Toshiba Service Station I have installed, carried over from Windows 8.1.
The Desktop Assist is the Windows 10 version from Toshiba, one of the list of Windows 10 updates from their support site for supported models. I installed that for Windows 10. It is from that to the Service Station.

There is a fair old list for your particular model you may need these as well (guesswork list to be honest):
Toshiba System Driver, Toshiba System Settings, Toshiba System Settings Utility, Utility Support Driver, Toshiba Desktop Assist,....
The latest version they list.

The reality is that Toshiba updates seem to come via Windows updates now, so I'm not so sure it is much use. However it is there and it appears to work on mine. I got UEFI/BIOS updates via it during Windows 8.1.
But nothing during/since Windows 10, they came via Windows 10 updates.

 

My Toshiba laptop can't find the DVD Drive or the Web Camera. Please Help

Under Device Manager Properties for the DVD Drive: TSST corp CDDVDW TS-633C "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" There is no camera listed anywhere except
where it appears above the screen.

This Toshiba Laptop L500 started as Windows 6 (Vista) purchased as Windows 7 updated automatically and in full use now 6 years old. Updated to Windows 10 last July and again recently (June 2016) it's a 32 bit intel CORE i5

Your assistance is appreciated. Can you help?

 

Toshiba Service Station

@Helmut, since you are familiar with Toshiba... am I supposed to download and install the 9/21/2016 drivers.