Windows 10: Desktop bug, no Eset in system, how to save desktop settings?

Discus and support Desktop bug, no Eset in system, how to save desktop settings? in Windows 10 Support to solve the problem; Today is 5/26/16. Bought HP laptop 64 bit mid-Aug 2015; loaded Win 10 that week. My system doesn't have Eset, so the "fix" isn't applicable. Win 10... Discussion in 'Windows 10 Support' started by marthae, May 25, 2016.

  1. marthae Win User

    Desktop bug, no Eset in system, how to save desktop settings?


    Today is 5/26/16. Bought HP laptop 64 bit mid-Aug 2015; loaded Win 10 that week. My system doesn't have Eset, so the "fix" isn't applicable. Win 10 won't save desktop views, fonts, folders, anything. Everything is always pushed left, in larger icons and all most software runs smaller fonts than I set up. Nine months later this crappy software doesn't have a bug fix? Any real world help out there. I'm not a geek, don't write code or know more than the average home office user of computers. Any fix for me? Veeeeerrrry frustrated & pissed off, would be grateful for some help. Thanks.

    :)
     
    marthae, May 25, 2016
    #1

  2. Windows 10 DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD

    The msinfo32 was in a foreign language and could not be scanned or read.

    There were 11 BSOD mini fump files and all displayed bugcheck D1

    When debugged they displayed 1 software driver: ehdrv.sys

    The misbehaving software is part of ESET antivirus.

    This was also displayed in the debugging but was not in outer database: em000k_64.dll

    Plan:

    1) Uninstall ESET using the ESET uninstall tool:

    Uninstall ESET manually using the ESET uninstaller tool

    2) Turn on Windows defender

    3) Wait 2 weeks to see if there are any more BSOD.

    If there are no longer any BSOD then reinstall ESET.

    If there is a recurrent BSOD > uninstalle ESET and find alternative AV.

    If there is no recurrent BSOD after reinstalling then continue using ESET.

    If there are any more BSOD after uninstalling ESET perform the following steps:

    1) change the default language to English:

    Language - Add, Remove, and Change in Windows 10

    2) Open administrative command prompt and copy and paste this whole command:

    It will automatically collect: msinfo32, dxdiag, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc. and place them on the desktop.

    Then use one drive or drop box to post share links into the thread.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery
    /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg
    export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP
    GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"
     
    questions_, May 25, 2016
    #2
  3. Windows update error (0x80070422)

     
    desktop-ltdglo7, May 25, 2016
    #3
  4. dalchina New Member

    Desktop bug, no Eset in system, how to save desktop settings?

    Hi you're obviously aware of the desktop icon rearranging issue, and seem to have read the long thread on this topic. Within that thread is mention of one or more small 3rd party programs that seem to help in retaining their positions.

    E.g.
    and
    Desktop icons keep rearranging - Page 11 - Windows 10 Forums

    It's not really worth starting your own thread on a much discussed issue, I'm afraid.
     
    dalchina, May 25, 2016
    #4
  5. marthae Win User
    Well, Dalchina, the post you directed me to shows several fixes, with posters then saying they didn't work. And yes, I'll try the 3 suggestions I see that don't involve screwing around with the registry, including a 3rd party product from sillysot.com. And if none of them work, I'll come back here and hope someone has some other suggestions, cuz I really want this problem fixed.

    But don't diss me for starting a thread on a much discussed issue, since THERE IS NO PLACE TO GO for a solution! This is a much discussed issue cuz MS/Win still 10 can't get their act together & support their own products! There are multiple threads, at least one is 49 pages, and the one you directed me to does not pop up and say 'here you go! MS addressed the problem and it's fixed!' Thanks for the link, and keep your drive-by slaps to yourself.
     
    marthae, Apr 4, 2018
    #5
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Desktop bug, no Eset in system, how to save desktop settings?

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