Windows 10: Desktop crash

My desktop which, although I am running Windows 10 with the latest update, is very similar to what I had on previous versions of Windows i. e. a background picture of my own choice and various shortcuts to folders and programs that I use regularly. These are arranged in a layout to suit me. Two or three times recently I have clicked on a folder which has not opened as expected, instead The screen goes blue after a few seconds. The desktop is then re-established with the usual background but with all the icons in a default position at the left hand side of the screen. I can then open the folder that I wanted to open and everything works normally.
I have then to rearrange the icons to their old layout. As I said this has happened several times recently and is becoming annoying. Can anyone suggest a cause for this and how I might prevent it's recurrence?
I am running AVG Antivirus free, Malwarebytes Premium and regularly clean out junk with CCleaner so hopefully I have not encountered a virus or malware.

:)

 

Double-Click causes Remote Desktop to crash...

We have a remote work-station that crashes in Remote Desktop when a file is double-clicked or opened in file explorer of the remote desktop. Can you advise and provide possible causes and solutions to this problem?

To clarfiy:

1. Login into remote work-station using remote desktop

2. Open file explorer

3. Double-click, or right click on a file, and select open file

4. Remote Desktop crashes

We are able to log-in back into remote desktop and the work-station without either system crashing but, if the same procedure is done again, Remote Desktop will crash.

Thankfully,

Casey

 

Desktop is crashing

Hi Jamie,

Please answer the question below to assist you better.

- Did you make any changes prior to this issue?

- What is the make and model of your device?

- Are you using Microsoft account or Local account?

- From which OS did you upgrade to Windows 10?

This issue may occur due to corrupt device drivers or settings.

I would suggest you to run hardware and devices troubleshooter
and check if it helps. Please follow these steps:

a. Type troubleshooting in the search box on taskbar.

b. Click troubleshooting in the search results.

c. Click "View all" and then click "Hardware and Devices".

d. Click "Next" and follow on-screen instructions.

Help us with more information to assist you further.

Regards,

Guru Kiran

 

Run this log collector and post a zip into the thread for troubleshooting:
log collector v2-beta06.zip

 

Thanks Zbook. I'll try this tomorrow as I am rather busy today.

 

The rearrangement of desktop icons has been discussed at very great length in several threads here. This is not a problem unique to Win 10, nor does it affect all users.

Some find a 3rd party utility helps.
Win10 desktop icons rearranging on boot Solved - Page 3 - Windows 10 Forums
e.g. DesktopOK
Desktop icons keep rearranging - Page 23 - Windows 10 Forums

I seem to recall someone claimed to have found a solution...

 

Icons becoming rearranged is a nuisance. But I'd be more concerned about this:
"... recently I have clicked on a folder which has not opened as expected. Instead the screen goes blue after a few seconds."

 

Granted, just that was an aspect not covered by @zbook's approach.