Windows 10: Desktop failing to sleep

Windows 10 Pro, v20H2, build 19042.804

Well I'm back here again. This has been an ongoing problem where my recently installed Win10 & fully updated Win10 desktop fails to go into sleep mode unless I force it manually. Have had a history of problems with Windows 10 going back years on different computers doing this. Have checked the settings in Control Panel incl advanced power settings. As I said there is history here so I know what I'm doing.



When I run the command below MoUsoCoreWorker.exe is the culprit. I have previously disabled the Update Orchestrator (UOS) Service as this is the service of the MoUSO Core Worker Process. This solution worked until Win10 ran an update a few days ago and now everything has been reset including obviously this service.



Disabling the Update Orchestrator (UOS) Service is not a long term solution and obviously Microsoft seems to be unable to get Win10 sleep to work reliably. Does anyone have any fixes? Or is this an area of Win10 that's broken?





Microsoft Windows [Version 10.0.19042.804]

(c) 2020 Microsoft Corporation. All rights reserved.



C:\Windows\system32>powercfg -requests

DISPLAY:

None.



SYSTEM:

None.



AWAYMODE:

None.



EXECUTION:

[PROCESS] \Device\HarddiskVolume1\Windows\System32\MoUsoCoreWorker.exe

USO Worker



PERFBOOST:

None.



ACTIVELOCKSCREEN:

None.



C:\Windows\system32>

:)

 

after putting my desktop to sleep the mouse and keyboard are no longer active

Hi Cal,

Outdated drivers may be one of the possible causes why your mouse and keyboard is not working after putting your desktop from sleep. To assist you better, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you check for the latest update for the drivers.

Keep us posted if you need additional help.

 

All desktop windows are move/push-over to Main display after waking-up from sleep mode

I'm happy to find these as work-around, very helpful at least to my systems scenario.

All my desktop windows retained the exact location in both built-in and external monitor, before and after Sleep mode.

Step 1. Press the below keys before the computer turn to sleep mode

(typically, this is prior to leaving my computer for a break)

• Windows logo key + M

Step 2. Press the below keys after signing back or activating from sleep mode

• Windows logo key + Shift + M

 

open the desktop from sleep mode

Hi Abhishek,

Thank you for posting on Microsoft community.

To understand the issue better, I suggest you to answer the below questions.

• How are trying to start the computer from the sleep mode?
• Since from when are you facing this issue?
• Did you make any changes prior to the issue?
• Are you able to shut down or restart the machine?
• What happens when you try to come out of Sleep mode?

I would suggest you to force shutdown the computer and start the computer and check what happens.

If you are able to login to normal mode then follow the below steps to restore the power setting/plan to default.

• Press Windows + X keys, and select the option
  Control Panel.
• Click on the Power Options icon.
• Click on Change plan settings.
• Select the option “Restore default settings for this plan”.

Please post us back with more information and if the issues resolves to help you better.