Windows 10: Desktop Microphone not working

My windows laptop microphone stopped working. It won't work on my meetings and zoom, and even Cortana can't hear me. What to do?

:)

 

Microphone not working with my desktop

Hi Matt,

In order to help you better, could you please confirm a couple of things.

• What is the make and model of the computer?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: Run the Troubleshoot Hardware and Devices.

Hardware troubleshooter reviews, diagnose and identifies operational or technical problems within a hardware device.

• Press Windows Key +R, type Control Panel.
  
• Type troubleshooting in the search bar, click on troubleshooting.
• Click on Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.

Method 2: to determine whether the issue is related to microphone, I suggest you to connect the microphone to different computer and also connect the different microphone to your computer, check whether the issue persist
or not.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

microphone is not working

Hi Junezryaz,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

I suggest you to run the microphone troubleshooter by following the steps below:

• Type “Troubleshooter” in the search box and press Enter.
• Click on ‘View All’ on the top left corner.
• Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.