Windows 10: Desktop not working correctly for one user after updates

A couple of weeks ago, after some updates, the computer stated there was a disk error and needed to do some repairs. These were completed and I was able to login and use the computer as normal, no sign of any issues. When another user tried to use it a couple of days later they kept being logged into a temporary user profile instead of the user profile associated with their windows account.


I searched for various fixes to this issue and what I found was the suggestion to boot into safe mode then restart. Having done this, when logging in as the faulty user, the screen was black with the taskbar flashing on and off and an error message stating "Desktop is not accessible". This error no longer appears and the desktop icons and taskbar load, after some time, but I cannot open the start menu.


Having done a bit of digging, I can see from the command prompt that, when signing in as this user, it is now loading the correct user profile, with their files, pictures etc. However, the desktop is not loading correctly and the user profile is effectively useless as you cannot run anything without using keyboard shortcuts and then the command window to look around the directories etc.


Throughout all this, the other user profiles on the machine are working correctly so I am quite keen to find a solution to this specific problem that doesn't involve reinstalling the whole system or in some other way disturbing the normal operation of the other users.


Any suggestions or advice on this issue would be much appreciated.


Ryan

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Desktop icons not showing correctly in Windows 10

Hi
Kalpana Shankarappa ,

This will not help as it will only restore if it works (am not a laptop at moment) to restore Computer, User Files, Recycle Bin etc... and all icons that were on desktop and in taskbar.

Any other suggestions ?

Thank you.