Windows 10: Desktop on but no display? Happened after uninstalling generic usb bluetooth adapter driver?

Hi,So I was having bluetooth issues with a specific device so I decided to uninstall my BT USB adapter in hopes of fixing the issue. Uninstalling it was taking forever so while that was processing I decided to restart the computer. The restart process was also taking forever so I then decided to shut off by holding power button. When turning back on, everything works but the display. I did try popping out the 3v round battery on the motherboard because historically that worked for me but this time it did not. Does anyone know what happened?

:)

 

Windows Generic Bluetooth Adapter

Hi,



It seems that the issue occurs after the Windows Update, we suggest that you download and run the

Windows Update Troubleshooter.

If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter.

• Go to Device Manager.
• Look for the Windows Generic Bluetooth Adapter.
• Right click, then select Uninstall.
• Click
  
  
  to scan for hardware changes.

Let us know the outcome.

 

Problem with Hama Bluetooth USB-adapter drivers

Here is the answer I received from Hama support:

 

Incorrect display adapter driver for my Asus K42JK laptop

Hi,

Thank you for your interest in Windows 10.

What happens when trying to install the right driver? Do you receive any error?

I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.