Windows 10: Desktop PC - Black Screen White mouse cursor

Discus and support Desktop PC - Black Screen White mouse cursor in Windows 10 Support to solve the problem; Hello from a new guy on your forums who lacks advice and help. Probably you have heard it before here, as it's a common problem. Let me introduce you... Discussion in 'Windows 10 Support' started by donblunt, Jul 31, 2018.

  1. donblunt Win User

    Desktop PC - Black Screen White mouse cursor


    Hello from a new guy on your forums who lacks advice and help.
    Probably you have heard it before here, as it's a common problem.
    Let me introduce you to my issue.
    I'm an IT within a shipping company, and i face the mentioned issue with an onboard computer.
    Starting with, the computer with the issue is an HP ProDesk 400 G3 with Windows 10 Pro.
    Additionally i have to mention that i cannot connect remotely, neither have physical access to computer, computer is offline though no Updates are installed.
    Below i'll mention all the steps that have been followed.
    - Windows key + P , for the Project menu. All options tried, with no result.
    - Tried to enter Safe Mode with same outcome. On Login screen only white mouse cursor appearing.
    - Tried Automatic repair with unsuccessful outcome.
    - Tried to System Restore. No restore points available.
    - Blind login first by pressing Space, CTRL and entering password. Unsuccessful result, white cursor showing.
    - Run Command prompt, the sfc scan command. Awaiting results from vessel.

    I really need your experience and help on this.
    Your prompt replies are highly appreciated.

    :)
     
    donblunt, Jul 31, 2018
    #1
  2. donblunt Win User

    Desktop PC - Black Screen White mouse cursor


    Hello from a new guy on your forums who lacks advice and help.
    Probably you have heard it before here, as it's a common problem.
    Let me introduce you to my issue.
    I'm an IT within a shipping company, and i face the mentioned issue with an onboard computer.
    Starting with, the computer with the issue is an HP ProDesk 400 G3 with Windows 10 Pro.
    Additionally i have to mention that i cannot connect remotely, neither have physical access to computer, computer is offline though no Updates are installed.
    Below i'll mention all the steps that have been followed.
    - Windows key + P , for the Project menu. All options tried, with no result.
    - Tried to enter Safe Mode with same outcome. On Login screen only white mouse cursor appearing.
    - Tried Automatic repair with unsuccessful outcome.
    - Tried to System Restore. No restore points available.
    - Blind login first by pressing Space, CTRL and entering password. Unsuccessful result, white cursor showing.
    - Run Command prompt, the sfc scan command. Awaiting results from vessel.

    I really need your experience and help on this.
    Your prompt replies are highly appreciated.
     
    donblunt, Oct 1, 2018
    #2
  3. Black Screen with Mouse Cursor with continual repair loops


    Next I did select volume and list volume X:


    Desktop PC - Black Screen White mouse cursor [​IMG]



    Desktop PC - Black Screen White mouse cursor [​IMG]
     
    naturalbodz, Oct 1, 2018
    #3
  4. vgkfan83 Win User

    Desktop PC - Black Screen White mouse cursor

    Desktop PC - Black Screen White mouse cursor


    Try This:

    1. First, while the computer is off, connect an external monitor.2. Next turn on the computer and allow it to fully load.3. Once loaded, press the "Windows Key" + "P" to open the "Easy Display Switcher".4. In here select "Computer only".5. Now shut down the computer and disconnect the external monitor.5. Disconnect the external monitor6. And finally restart the computer.
     
    vgkfan83, Oct 1, 2018
    #4
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Desktop PC - Black Screen White mouse cursor

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