Windows 10: Desktop power managment

I just built a new Windows 10 Pro, Asus X570 system and at first the power buttoned turned the computer on/off ok. Then I noticed my leds on my USB devices were staying on after shut down. So I went into Windows power settings and changed some settings now the power button does nothing at all on my computer case.

I have to go into the case and press the Asus motherboard start switch to turn on the cumputer,

Is there a bios setting I need to find or can some one please tell me what option in power setting to make my case power buttion turn the computer on/off.


Thank you,

Bill

:)

 

power management

Hi,

Thank you posting in Microsoft Community. We appreciate your interest in Windows 10.

Step 1: I suggest you to remove all the external devices connected to the system, restart and check if the issue persists or not.

If issue still persists, try to run the troubleshooter and check if that helps:

Step 2: Run the Power Troubleshooter

• 
  Type “Troubleshooting” in the
  Search bar on the desktop and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Power”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Kindly update the status of this issue, we will be happy to help you.

 

Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern with the battery report. Active State Power Management or ASPM is a power management protocol used to manage PCI Express-based serial link devices as links become less active over time. It is normally used on laptops and
other mobile Internet devices to extend battery life.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of the PC?
  
• Are there any devices connected to the computer?

Please respond to the private message with the required information for further investigation. However, we would suggest you to perform these steps.



Change the advanced power plan settings.

1. Right click at Windows Start menu icon and select Control Panel.
   
2. Set the View by to: Small icons.
   
3. Click on Power Option, then click on Change plan setting.
   
4. Select Changeadvanced power settings.
   
5. Scroll down and expand PCI Express and
   Link State Power Management
   
6. Change the option for both On battery
   and Plugged in to Maximum power savings.
   
7. Then click Ok.

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Unable to get into desktop screen, but can get into with forcefull restart using power button.

Hi Colinito,

I would surely assist you for sure.

Before I proceed further, I would like to know the information below,

• 
  Did you make any recent changes to the computer prior to the issue?
  

I suggest you to follow the below steps and check if helps.

Method 1: I suggest you to disconnect all he external devices connected to the computer and reconnect it. This is to check if the issue is conflicted to the external devices. Once you are boot to computer install
all the pending updates.

Also install all the Windows pending updates.

I suggest you to
install the updates again, and restart the computer.

• 
  In search type Check for updates and hit enter.
  
• 
  Click on Check for updates, Windows will automatically download the latest updates.
  

Method 2: Try updating the display driver through device manager and check if it helps.

Follow the below steps:

• 
  Press Windows key + X key when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Display Adapter.
  
• 
  Right click on the Display Adapter and click on
  Update driver software.
  

Also install the latest updated display drivers from the manufacturer website from the below link provided.

laptops and netbooks :: lenovo g series laptops :: lenovo g585 notebook - FR

Since the computer freezes while botting and as it take too long time to boot to desktop screen, I suggest you to follow the below steps.

Method 3: follow the below step for
Fast startup to boot to the computer.

I suggest you to follow the Fast startup option Settings, if you are able to boot to the desktop screen.

• • • 
      You may also try enabling the Fast Startup.
      
• 
  Press Windows
  + X key and click Control Panel.
  
• 
  Click on Power options.
  
• 
  Click on "Choose what the power buttons do".
  
• 
  Click on "Change settings that are currently unavailable". If it prompts to click on yes, then click
  yes.
  
• 
  Uncheck "Turn on fast startup (Recommended)" under shutdown settings.
  
• 
  Click Save changes
  to configure the settings.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.