Windows 10: Desktop shortcut icons become white squares

I have a 17 month old Acer TC-780 computer running Win-10 home edition, 16-GB RAM and a HP 1920x1080 monitor.
I have a lot of short cuts to files and programs on my desktop. Every couple days the short-cuts become white squares rather than the icons that they are suppose to be. Eventually- after a couple hours- the short-cuts return to normal. But this happens over and over. Can someone tell me how I can fix ts problem?

Thanks much-
Nat

:)

 

Desktop Shortcut Icons

Hi Mik-Dav,

The desktop shortcut created for a specific website should bear the website's actual logo. With what you've experienced, there could be something wrong with how the shortcut was created.

If you've created the shortcut by selecting Create shortcut, then we suggest that you try the other way, that is by dragging the website icon that appears in the address bar to your desktop. Follow these steps:

• Using Internet Explorer, access a website.
• Once the website opens, you will see its icon in the address bar.
• Click and drag the icon on your desktop.

The website shortcut bearing its actual logo should now be saved on your desktop.

Let us know if you need further help.

Regards.

 

White squares on Desktop Icons

Hi Bob,

White squares on desktop icons normally happen due to a hardware issue. To better understand your concern, please answer the questions below:

1. What is the make and model of your computer?

2. Have you tried booting your computer into safe mode?

Regards.

 

Desktop Shortcut Icons

I tried using Edge that comes with the computer and I can see the logo you are talking about. When I try to drag it to the desktop you can see that I have it but as soon as I drop it the window opens rather than putting the shortcut icon on the desktop.