Windows 10: desktop will not boot up after update & shutdown black screen how to fix it?

Discus and support desktop will not boot up after update & shutdown black screen how to fix it? in Windows 10 Software and Apps to solve the problem; On my desktop went to update and shutdown and now a blackscreen and only a buffering icon on it. How can I get my computer booted back up? Nothing is... Discussion in 'Windows 10 Software and Apps' started by PamTX1, Dec 5, 2022.

  1. PamTX1 Win User

    desktop will not boot up after update & shutdown black screen how to fix it?


    On my desktop went to update and shutdown and now a blackscreen and only a buffering icon on it. How can I get my computer booted back up? Nothing is working not even ctrl alt delete, nothing but a blackscreen!

    :)
     
    PamTX1, Dec 5, 2022
    #1
  2. FreeBooter, Dec 5, 2022
    #2
  3. Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    Troubleshoot black screen or blank screen errors - Microsoft Support

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Dec 5, 2022
    #3
  4. Peer_Sam Win User

    desktop will not boot up after update & shutdown black screen how to fix it?

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Dec 5, 2022
    #4
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desktop will not boot up after update & shutdown black screen how to fix it?

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