Windows 10: Desktop Window Manager has registered the session port causing monitors to lose input and...

Hi all,


Currently experiencing a daily issue that manifests itself with the following

- screens becoming unresponsive

- screens turning black /losing input

- screens recovering


This issue causes any full screen application to crash, and also cause Plex desktop application to soft lock.


No .dmp is created. The user is local. Occurs at a seemingly random time during the day - not a sign in + x time interval

The event, below, always occurs at the same time as the issue.



Log Name: Application

Source: Desktop Window Manager
Date: 07/01/2021 21:33:41
Event ID: 9027
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer:
Description:
The Desktop Window Manager has registered the session port.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Desktop Window Manager" />
<EventID Qualifiers="16384">9027</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-01-07T21:33:41.2853474Z" />
<EventRecordID>10665</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
</EventData>

</Event>



Seems to be the same issue as this

:)

 

Desktop Window Manager has registered the session port causes screen to lock

I have a user that is experiencing an issue where her screen with lock randomly throughout the day. There does not seem to be any connection to what she is doing. This will happen when she is in the middle of working or not working on it. The event below
is logged when it happens. I have replaced the users computer and the issue has persisted. Please let me know if there is a way to figure this out.

Log Name: Application

Source: Desktop Window Manager

Date: 9/24/2020 5:09:46 PM

Event ID: 9027

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer:

Description:

The Desktop Window Manager has registered the session port.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Desktop Window Manager" />

<EventID Qualifiers="16384">9027</EventID>

<Level>4</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-09-25T00:09:46.560225700Z" />

<EventRecordID>9901</EventRecordID>

<Channel>Application</Channel>

<Computer></Computer>

<Security />

</System>

<EventData>

</EventData>

</Event>

 

Windows 10 touchscreen input registering on wrong monitor

Here is what I have found. The procedure has worked in Win 8, but does not seem to help in Windows 10 anymore. I would call it a bug.

• Go to Search / Cortana
• Serach for "Tablet PC Settings"
• Click "Setup..."
• Choose "Touch Input..."
• Hit the "Enter" key until you see the instructions appear on your touch monitor. Touch this screen and it will say something like "Hit enter to move to the next step".

 

Secondry monitor says no input

Hi Michelle,

When 1 and 2 are posted under the Display option, it means that the device is detecting a video input. Concerns related to signal input could be associated with the driver or the hardware component of your device.
To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

• Do you see your monitors under Display settings? To check, right-click on the blank area on your desktop and select Display settings.
• What projection option did you choose for your monitors? To check, press
  Windows key + P on your keyboard.
• What is the make and model of your device?
• How are the monitors connected to your device? Examples of connections are VGA, HDMI, and DVI.

We look forward to your response.