Windows 10: Desktop windows manager crashes - BEX64 error

Discus and support Desktop windows manager crashes - BEX64 error in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a new mini-PC to use as a media center/living room pc. It is connected via hdmi to Samsung 4k TV and a wilreless keyboard. I have only... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ole Henrik Rostad, Dec 9, 2020.

  1. Desktop windows manager crashes - BEX64 error


    I have a new mini-PC to use as a media center/living room pc. It is connected via hdmi to Samsung 4k TV and a wilreless keyboard. I have only installed a few 3rd party programs like Brave browser, utorrent and Plex media center.
    Still it constantly crashes it runs but does not respond to input so must be restarted by holding the power button.



    From the Reliability monitor:

    Source

    Desktop Window Manager


    Summary

    Stopped working


    Date

    ‎12/‎7/‎2020 1:21 PM


    Status

    Report sent

    Description

    Faulting Application Path: C:\Windows\System32\dwm.exe


    Problem signature

    Problem Event Name: BEX64

    Application Name: dwm.exe

    Application Version: 10.0.18362.387

    Application Timestamp: 8e064b77

    Fault Module Name: ntdll.dll

    Fault Module Version: 10.0.18362.1171

    Fault Module Timestamp: 103a4719

    Exception Offset: 000000000010f010

    Exception Code: c000000d

    Exception Data: 0000000000000000

    OS Version: 10.0.18363.2.0.0.768.101

    Locale ID: 1033

    Additional Information 1: e9d6

    Additional Information 2: e9d6c5fdf0479e2d327aa236c60c2daf

    Additional Information 3: bd3f

    Additional Information 4: bd3fd30adbd476a020318f7c0307ccc3


    Extra information about the problem

    Bucket ID: 5b844694ad739a68ad003a2495f7764e 2089734155909166670

    :)
     
    Ole Henrik Rostad, Dec 9, 2020
    #1
  2. dalchina Win User

    intermittent BEX64 explorer.exe crash

    For reference- apologies you probably already know this:
    What are BEX errors in Windows? - Quora

    It's almost inevitably associated with a 3rd party program hooked into file explorer.
    Consider anything that modifies file explorer in any way (e.g. adds buttons, quick access to favourites, changes appearance of the GUI...) and any context menu entry.

    You can start by disabling all non-MS context entries, starting with Shellexview (free), and then seeing if the same occurs.

    You may find further such entries using the more technical Autoruns (free from MS) where the listing is divided into clear sections to help you find those.

    Do not disable MS entries- these programs help you to hide those.


    Related:

    Desktop windows manager crashes - BEX64 error [​IMG]

    - it would be wiser not to use the exception option.
     
    dalchina, Dec 9, 2020
    #2
  3. Mala_S Win User
    BEX64 error only occurred when I was playing Battlefield5

    Hello duadua9,

    Thank you for writing to Microsoft Community Forums.

    To address the issue, kindly help us with the following questions.

    1. What is the make and model of the computer?
    2. What is the exact error message that is displayed while you play the game?
    3. Are you facing this issue on Xbox console or Windows PC?

    BEX64 error is caused by the saved files while you play the game. Kindly check with the below suggestions and see if it works.

    • Delete all saved files (game files) from your users/documents folder (possibly libraries/documents folder).
    • Start the game launcher from origin.
    • If the origin syncs saved files before starting the launcher > Perform step 1 again.
    • If it doesn’t sync, start the game and Play.

    Note: Delete only the game files, do not delete the personal files.

    Kindly help us with the above queries and respond with the status of the issue.

    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Dec 9, 2020
    #3
  4. peach1971 Win User

    Desktop windows manager crashes - BEX64 error

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Dec 9, 2020
    #4
Thema:

Desktop windows manager crashes - BEX64 error

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