Windows 10: Desperate need of help if you could, NO internet connection WIN10

WINDOWS Version # 18362.720 (Windows 10)
HP Pavilion 590-p0033w
SN: 8CG85036C1
PN: 3LA72AA#ABA

Hey all, new here, glad to be a part of something that helps people! *Wink And thanks in advance for attempting to help me with this situation. I ran a Cable Modem (ARRIS) since I bought this PC and everything was working fine, Due to the Covid 19 stuff, my children have been forced to do what they normally do in school at home, which is a lot of studying and internet use, and since we only have one pc I decided to give my ISP a call and they brought me out an ARRIS cable modem with WIFI built-in, though it would go fine, I will have my pc all to myself and my children can get the stuff they need to get done, done. However, I wasn't present when the TECH came in my home to install it and make sure it was working properly, so he just hooked it up and left without testing it, no biggie. Got home, got online and everything was working fine until I was trying to find a way to put a passcode on the WIFI, kept messing around with stuff (I DIDNT KNOW WHAT I WAS MESSING WITH apparently) And I clicked on "Network RESET" via windows 10 search bar, after this ignorant incident performed by me *Wink My internet hasn't worked since. Wifi is fine but not the wired connection, My IPv4 and IPv6 status is "No Network Access" mind you, I've been trying to repair this myself for the past 24 hours, I disabled wifi with no luck, I checked to make sure all IP addresses are set to Auto. I've reset my modem multiple times, I checked my ethernet port, I've basically done a lot to no avail. I pinpoint this to the fact that after I clicked on RESET MY NETWORK, this is exactly when all this started. below are just some pics, visualizing for some people is better than text, of what all I did and what it is saying now. Like I stated above thanks a lot and please be safe!!!!!!!











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sorry for the double post, and I TRIED system restore as well, and you guessed it.....with no luck

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

HTC 7 Mozart mobile not connecting to internet

Hello,

If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

• For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

• And for issues connecting to the internet using a mobile data connection, select
  Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.
  

We're just here if you have further questions.

Regards.

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.