Windows 10: Details: AADSTS50020: User account

Hello,


What Im trying to do is to create a multiapp kiosk for assigned access in windows 10. I read about using Microsoft Endpoint Manager Admin center . But as soon as I log-in, i get the following message:


Additional information from the call to get a token:


Extension: Microsoft_Intune_DeviceSettings Resource: managedDesktop Details: AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '5926fc8e-304e-4f59-8bed-58ca97cc39a4'Microsoft Intune portal extension in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 082e9c36-be30-4a3e-af2e-46d70fea6800 Correlation ID: a35c4f5f-eaf4-470b-a826-378caf383465 Timestamp: 2020-11-01 15:27:04Z


What steps do i need to take to where is allows me to start creating a profile? Any help would be greatly appreciated.


Ry

:)

 

whiteboard.microsoft.com gives error AADSTS50020: User account *** from identity provider 'live.com' does not exist.

When trying to log into whiteboard.microsoft.com I get the following error:

Sorry, but we’re having trouble with signing you in.

AADSTS50020: User account *** Email address is removed for privacy ***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '95de633a-083e-42f5-b444-a4295d8e9314'(Microsoft Whiteboard Services) in that tenant. The account
needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account



I can successfully log into Whiteboard from Windows using my Surface Book 2, so why can't I log into the website?

Right now, my options are:

• Start using Google Jamboard instead of Microsoft Whiteboard.
• Try to cover my needs with OneNote (but the single level of pressure, not being being able to correct paths, and the inability to copy-paste compositions feel like a step backwards...)

Hope you can help me finding a solution.

 

user account details incorrect

Hi Brent,



Changing over your primary email address as the display email would depend on where you are trying to change it into. To isolate the issue, please provide the following information:

• Where are you trying to change your primary email address? Is it on the actual account on Microsoft sites or the user accounts on your PC?
• How did you update your information?

While waiting for further details, we suggest checking this support article as a guide on changing the email for your Microsoft account:
Change the email for your Microsoft account.



Don’t hesitate to get back to us if you have any updates.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: