Windows 10: detecting tablet via usb connection on my pc dell

I have a tablet that is not working the screen so I can't open it. It has a security code to open. I connect it to my pc Dell and it does not even recognize the tablet's connection. Does anyone know what to do? I would appreciate your knowledge. Thanx. PJ

:)

 

How to connect tablet with PC through USB.

1) I want to connect my ASUS tablet to the PC through USB.

2) The tablet is not detected by the PC.

Thanks for your reply, Tom

Moved from: Accessories / Other

*** Modified title from: I want to connect the tablet to the PC through USB. 2) The tablet is not detected by the PC. Look forward to your reply, thanks Tom***

 

Unable to access Teclast tablet on Windows 10 laptop via USB cable

Hi Ramesh,

As per the above description I understand that you are facing issues with accessing the tablet on your laptop. Correct me if I am wrong.

Provide us additional information to assist you better with this issue:

• What is the make and model of your laptop?
• What exactly happens when you try to access the tablet?
• What is the complete error message/ error code of this issue?
• Were you able to detect the tablet on your laptop?

This issue might have occurred due to driver problems on your computer. Let us try few of the below troubleshooting steps and check if it helps.

Step 1: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: If you are connecting the tablet via wired/ USB connection, I suggest you to try the below as a workaround check if it helps.

• 
  Use different cable and check. This will let us know if the issue is with the cable.
  
• 
  Connect the cable to a different USB port on the computer.
  

Also visit the Telecast support site and check if there is any drivers/firmware for your device model. If so install it and then check if you are able to connect to PC.

Firmware TECLAST

Hope it helps. Try the above and update us the status of accessing the tablet for further assistance.

Thank you.

 

USB Drivers for Acer Tablet W1-810

Hello Ad,

Welcome to Microsoft Community. I will certainly help you with the issue that you are facing.

I would like to ask you:

• Have you tried to read the manual that you received along with the tablet for the instructions on how to transfer data from the tablet to PC?
• How are you connecting the device to your PC?
• Is the issue specific to Windows 10 PC or it occurs on both the PCs?

Since the device is getting charged, it means it is connected fine and there are no issues with the cable.

You may check the device manager for any missing driver for the tablet when you connect it. If it shows any exclamation mark or a bang in front of it. You may also find it under unknown devices if the drivers are not detected.

Try the following steps to access Device Manager:

• Press Windows + R on the keyboard.
• Type devmgmt.msc and click Ok.
• Expand USB adaptors or other related categories and look for the device. (Is you see unknown devices, check under that category as well)

If there is no such issue in the device manager,

I would suggest you to uninstall the USB controller from the device manager. Then connect the device again after restarting the system to install the drivers.

Follow these steps:

a. Press “Windows key + R” from your keyboard.

b. Then type “Device Manager” without quotes in the search box and hit enter.

c. Expand “Universal Serial Bus Controller”.

d. Right click on the each controller and select “Uninstall” option.

e. Then restart the computer for changes to take effect.

Let us know the results. Hope this information was helpful.