Windows 10: Device can perform faster when connected to USB 3.0

Have this message in my bluetooth and other devices section in the settings and at the bottom under Other devices it says "device" Device can perform faster when connected to USB 3.0. I have now updated all of my drivers and everything and I cannot figure out which usb it is that is saying that. I on my motherboard (asus prime x470-pro) it says all the USB ports are either USB 3.1 gen 1 or gen 2. I cant figure out if there is even a problem but the message clearly says Device can perform faster when connected to USB 3.0. So im not entirely sure what to do.

I need to figure out which "device" this is and how I can fix it. what do you guys think I should do?.

screenshot: https://i.imgur.com/iTJhrXU.png

submitted by /u/BilleyBong
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:)

 

Device can perform faster when connected to USB 3.0

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand you concern about detecting the external drive after upgrading to Windows 10.

I suggest you to perform the below step and check if it helps:

Step 1: Connect to the different port and check if you are able to access.

Step 2: Run the Hardware and Devices troubleshooter
and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Follow the steps to run the troubleshooter:

• 
  Type "Troubleshooting"
  in the Search box from the desktop and click "Troubleshooting".
  
• 
  Click on "View all" from the left pane and select "Hardware and Devices".
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

 

Device can perform faster when connected to USB 3.0

I have an external drive (Buffalo MiniStation 3.0) and could not be access anymore after upgrading to Windows 10. It is not displayed in windows explorer but it is displayed in "connected devices" with the message "Device can perform faster when connected
to USB 3.0. My laptop is Dell Inspiron 15 3000 series and I think it is not equipped with USB 3.0 port but the device was working before I upgraded from Windows 8.1.

Any help would be highly appreciated.

 

Windows 10: Display a warning if I plug a USB 3.0 device into a USB 2.0 port

Please try these steps. Sometimes the problem is not as big as we think:

1. In Device Manager, check if Intel USB Host Controller 3.0 is enabled and updated.
   
2. Go to BIOS settings to see if USB 3.0 is enabled.
   
3. If you are still facing the same problem, try uninstalling all USB host controllers in Device Manager.
   

Note: Make sure you are not using any extender for USB.

Source: How to fix "This device can perform faster" in USB 3.0 – Help Center | Stereolabs