Windows 10: Device crashes regularly but unable to identify cause

Discus and support Device crashes regularly but unable to identify cause in Windows 10 Software and Apps to solve the problem; I have a new windows 10 device that crashes quite often - sometimes twice a day.When I looked at the .dmp files using windbg I am no wiser. The reason... Discussion in 'Windows 10 Software and Apps' started by xizor2000, Jul 3, 2023.

  1. XIZOR2000
    xizor2000 Win User

    Device crashes regularly but unable to identify cause


    I have a new windows 10 device that crashes quite often - sometimes twice a day.When I looked at the .dmp files using windbg I am no wiser. The reason being that the bugcheck code is different for all the .dmp files I collected from the device. I believe the main reason is that I do not really know how to analyze them.For example.On 14th June, the bugcheck code is 3bOn 19th June, it crashed twice. In the first instance, the bugcheck code is ef, and in the second instance the bugcheck code is 1eWould anyone be able to give me a hand?I understand the information in this message is insufficient.

    :)
     
    xizor2000, Jul 3, 2023
    #1
Thema:

Device crashes regularly but unable to identify cause

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