Windows 10: Device Driver Code 10 Touchpad Not Working

I have a Samsung Galaxy Book Flex2 Alpha that the touchpad just stopped working on. I am getting Code 10 that device can't start. I have tried uninstalling driver and auto reinstall but I still get nothing. Touchpad does not even show up in device manager. I have done all Samsung and windows updates and still no luck. This is a new laptop and i tried a fresh reinstall with the same results. any help would be appreciated. Thanks.

:)

 

Touchpad not working, error code 10 in device manager

Hello,

We realize the inconvenience you are experiencing with Touchpad not working in Windows 10. We will certainly help you.

A Code 10 error is generated in Device Manager in one of the following situations:

• Device Manager can't start the device.
• One of the drivers that the device needs does not start.
• Device Manager has insufficient information to recognize the error that is bubbled up by the device driver.
  

Note: In this situation, the Code 10 error can be a very generic message that indicates some kind of unspecified driver or device problem.

The issue could also arise due to outdated drivers that might not be compatible with Windows 10. So, I would suggest you to keep checking your Windows updates not only important one but optional too. If any available try to install them
and see if it helps you to fix the issue.

First, try to install all of the Windows updates available and if issue persists, try to update the Touchpad drivers by following the steps provided in the article mentioned below.

How to: Install and Update drivers
in Windows 10

Also for reference:

Mouse, touchpad, and keyboard problems in Windows

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.